Join our dedicated team at A Caring Place Home Care as a Field Home Care Marketer / Liaison!
In this pivotal role, you will facilitate seamless operational coordination between our agency, hospitals, nursing homes, physicians, and community organizations. Your proactive approach will be instrumental in generating referrals, driving growth, and enhancing our agency's presence in the healthcare community.
Essential Skills
Interpersonal Skills: Excellent communication skills, both verbal and written, with a commitment to exceptional customer service.
Organizational Skills: Effective time management and organizational abilities, capable of working independently.
CRM Experience: Familiarity with Customer Relationship Management (CRM) systems is a plus.
What We’re Looking For
Experience: Proven background in marketing/sales within home health care, pharmaceuticals, assisted living facilities, skilled nursing facilities, or other healthcare sales.
Education: Bachelor’s degree preferred but not required.
Licensing: Valid driver’s license with an insured vehicle.
Key Responsibilities
Service Coordination: Assist in coordinating services for patients discharged from hospitals and referral sources into our home health program.
Referral Acquisition: Generate and secure valid Medicare and other referrals, ensuring compliance with marketing management guidelines.
Collaboration: Work closely with physicians, patients, and healthcare personnel, including discharge planners, to develop and implement patients' plans of care.
Documentation Support: Obtain necessary signatures for home care documents and authorization for services from primary care physicians.
Community Engagement: Identify and leverage community resources to enhance patient care and agency visibility.
Problem Resolution: Address and resolve issues between families, referral sources, and patients, fostering positive relationships.
Performance Improvement: Identify opportunities for organizational improvement and participate in performance enhancement activities.
Sales Activities: Pre-plan and execute daily and weekly sales strategies to maximize outreach and referral generation.
Professional Representation: Represent A Caring Place Home Care with integrity, professionalism, and a commitment to ethical practices.
Serious Inquiries only
Contact Maria
626-478-9746
