Administrative Assistant & Customer Service

Administrative Assistant & Customer Service

10 Apr 2024
California, Los angeles, 90001 Los angeles USA

Administrative Assistant & Customer Service

Overview:

This role is an in-person position and will be based at our warehouse facility in Gardena, CA. No relocation provided.

Looking to hire an Executive Administrative Assistant & Sales Operations Coordinator for the Founder / CEO of a boutique agency, HWY GRP (www.hwygrp.com), that provides sales and operations / fulfillment for beauty brands.

In this role, the EA/AA will work as her right-hand partner. The ideal candidate is a professional that is extremely hard-working, detail-oriented, and organized; ability to anticipate needs, proficient with Microsoft tools including Excel and PowerPoint; has the ability to take on special projects, maintain high-level databases, create and maintain sales and inventory reporting, and has experience representing executives in communication. In this role, the EA/AA will perform a variety of tasks, including areas of client account management / customer service, sales, operations, and miscellaneous business needs.

Responsibilities:

- Manage incoming and outgoing emails for the Founder / CEO

- Schedule appointments and maintain calendar for the Founder / CEO

- Assist with client account management, answering client requests / emails in a timely manner and liaising with the Founder / CEO as necessary for information and responses

- Manage freelance resources and vendors

- Prepare data analysis and reports as needed using Excel and PowerPoint

- Organize and manage product samples and finished goods inventory in the warehouse space

- Manage finished goods inventory, including putting inventory away, managing inventory storage and order fulfillment as needed picking, packing, labeling, shipping DTC or B2B orders

- Ship samples and larger orders as needed, including arranging pick-ups and / or dropping off at UPS / FedEx (this requires some physical activity)

- Assist with sales communication with retailers

- Assist with Amazon account management (Seller Central)

- Run errands as needed, including picking up supplies, lunch, etc.

Experience:

- Minimum 2+ years previous experience in an administrative, assistant or coordinator role is required

- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) is a must

- Strong organizational skills with the ability to prioritize tasks effectively

- Excellent written and verbal communication skills

- Ability to work independently, multitask and work well under pressure

- Willingness to learn and roll with the daily changing needs of the business

If you are a hard working, proactive individual with strong organizational skills and a passion for providing exceptional administrative support, we encourage you to apply.

Job Types: Full-time, Part-time, Contract

Salary: $40,000.00 per hour

Benefits:

Health insurance

Paid time off

Schedule:

Gardena, CA 90248: Relocate before starting work (Required)

Work Location: In person

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