Full Time Dispatcher | Customer Service/Scheduler/Dispatcher [ Alhambra, California ]
MUST HAVE:
- Prior Home Service Dispatcher/Scheduler - Secretary. (Experienced)
- 3-Years Prior Related Experience is Required for this position
- Pest Control Office a Plus
HOURS AVAILABLE:
M-F 8:30AM - 5:30PM + Overtime
compensation: $28-30 PER HOUR
employment type: full-time
Job Title: Customer Service/Scheduler/Dispatcher
Busy Pest Control Company looking for a Full Time Customer Service/Scheduler to learn and grow with our company and be an integral part of our day to day operations.
What we're looking for:
Reliable and Punctual
Fluent English speaker + Spanish a Plus
Self Starter/Motivated
Problem Solver/Critical Thinker
Knowledge of Los Angeles and Surrounding Cities
Responsibilities:
Answering high volume of incoming phone calls, emails, text messages and returning voicemail messages
Scheduling service calls for techs by acquiring customer information and entering it into our scheduling system
Other Administration duties as assigned
Requirements:
Computer skills, proficiency with MS Word, Excel, and Outlook.
Must have the ability to communicate with customers in a positive/friendly and helpful manner
Learn our pest control software
Knowledge of the Pest Control industry is recommended but not required.
Please submit your resume detailing your prior home services business dispatcher/scheduler/secretary experience, we ask that if you do not have the prior experience, please do not send your resume, it will not be considered.