Customer Service/Scheduler/Dispatcher

Customer Service/Scheduler/Dispatcher

31 Jul 2024
California, Los angeles, 90001 Los angeles USA

Customer Service/Scheduler/Dispatcher

Full Time Dispatcher | Customer Service/Scheduler/Dispatcher [ Alhambra, California ]

NOT AN ENTRY LEVEL POSITION

MUST HAVE:

- Prior Home Service Business Dispatcher/Scheduler - Secretary. (Experienced)

- 3-Years Prior Related Experience is Required for this position

- Pest Control Office a Plus

HOURS AVAILABLE:

M-F 8:30AM - 5:30PM + Overtime

compensation: $28-30 PER HOUR

employment type: full-time

Job Title: Customer Service/Scheduler/Dispatcher

Busy Pest Control Company looking for a Full Time Customer Service/Scheduler to learn and grow with our company and be an integral part of our day to day operations.

What we're looking for:

Reliable and Punctual

Fluent English speaker + Spanish a Plus

Self Starter/Motivated

Problem Solver/Critical Thinker

Knowledge of Los Angeles and Surrounding Cities

Responsibilities:

Answering high volume of incoming phone calls, emails, text messages and returning voicemail messages

Scheduling service calls for techs by acquiring customer information and entering it into our scheduling system

Other Administration duties as assigned

Requirements:

Computer skills, proficiency with MS Word, Excel, and Outlook.

Must have the ability to communicate with customers in a positive/friendly and helpful manner

Learn our pest control software

Knowledge of the Pest Control industry is recommended but not required.

Please submit your resume detailing your prior home services business dispatcher/scheduler/secretary experience, we ask that if you do not have the prior experience, please do not send your resume, it will not be considered.

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