We are looking for a fill position as soon as possible.
Looking for a highly organized and professional individual to join our team as a Front Desk Receptionist & Insurance Communication Assistant.
In this role, you will be responsible for communicating with insurance companies and customers via phone and email, ensuring timely and accurate information exchange for a very busy Collision Center in Canoga Park.
We Offer:
● A supportive team environment
● Pay to be discussed in person
● Full Time Position - Monday through Friday 8am to 5pm. NO WEEKENDS.
● Opportunities for growth and development
Responsibilities & Duties:
● Answer and make phone calls to customers and insurance providers in a professional and friendly manner.
● Send and respond to emails regarding claims, coverage, and customer inquiries.
● Keep detailed and accurate records of all communications.
● Follow up on pending insurance matters and customer requests.
● Work closely with internal team members to ensure smooth communication.
Requirements:
● Excellent verbal and written communication skills.
● Comfortable and confident speaking on the phone.
● Strong email etiquette and professional tone.
● Attention to detail and ability to multitask.
● Basic computer and email software proficiency (e.g., Outlook, Gmail, Excel, CCC One)
● Previous customer service experience is required. Training will be provided.
How to Apply:
● Please email a copy of your resume to excellencecollisionjobs@gmail.com
Management will reach out to setup an interview date.
Include “Front Desk Receptionist Application” in the subject line.
