An established and growing boutique apartment management firm needs an experienced Apartment Maintenance Coordinator. This position requires a minimum of 1 year of Apartment Management experience working at a large apartment community, property management company, or Homeowners Association (HOA). This is a full-time, direct hire position and works in the office in Santa Monica CA.
Maintenance Coordinator Job Requirements:
3 years of Apartment Management experience REQUIRED
Professional attitude and exceptional customer service skills including a positive attitude.
Experience assisting tenants with maintenance requests at a minimum of a 400-unit apartment community, HOA, or property management company maintenance department.
Current training in Fair Housing is preferred
Available for emergency calls on evenings and weekends
Proficient computer skills including Microsoft Word, Excel, and property management-specific programs
Excellent organizational skills, strong attention to detail, and follow-up.
High School Diploma or GED, minimum.
Only local candidates, please!
Maintenance Coordinator Job Description
Assist current residents with service requests and other concerns with a professional, helpful, and courteous attitude.
Processes work orders, dispatches to service technicians, and ensures they are completed promptly.
Keep a daily record of all pending and completed work orders
Work with Property Supervisors and provide updates on outstanding maintenance requests and the status of unit turns and verify resident requests are being completed.
Follow up on all maintenance requests until completion and achieve resident satisfaction.
On–call for emergency requests on evenings and weekends
Other general office duties and assist fellow associates in all functions of the office.
Comply with all State, Local, and Federal Fair Housing and ADA laws.
Property Management Personnel and our clients are equal opportunity employers and we will consider qualified applicants with criminal histories in a manner consistent with the State and Local Fair Chance Initiative for Hiring.
Hourly pay $24 - $26 commensurate with experience
Benefits: Paid sick time and Paid Time off
Employee Paid: Simple IRA and Group Health
Similar titles: Resident Services, Tenant Services, Maintenance Manager, Maintenance Coordinator, Resident Specialist
