ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following (other duties may be assigned):
Customer Support/Project management may require shifts in reporting time between the hours of 7am - 6pm.
The role and responsibilities will incorporate collections/accounts receivable tasks through direct communications and customer relation management systems indirectly
Ability to navigate a software interface effectively is a critical component
Ability to work in fast paced customer response environment is essential to the job
Prior solar experience is a plus, but not necessary
Navigation and experience with scheduling software is a plus
Proficient understanding and experience with Microsoft worksheets is essential
Be able to effectively and succinctly communicate with customers and subcontractors
Responsible for insuring 100% customer satisfaction on the assigned project
Responsible for managing budget and schedule goals of the assigned project, from project inception through project closeout
Performs risk-analysis /forecasting for projects in order to minimize negative impact on company
Leverages knowledge of system delivery milestones to capture reduced costs wherever possible
Responsible for effective oversight, negotiations, and management of multiple subcontractors.
Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and MS Project Preferred requirements
OSHA 10 Certification
Strong understanding of NEC codes with emphasis on residential PV installations
Strong technical, supervisory, and project management skills based on industry experience
Strong communication skills, both written and verbal
Well-developed and professional interpersonal skills; ability to interact effectively with people at all levels of the organization, as well as outside customers and vendors
Ability to work in a team environment with a customer service focus
Organizational skills needed to manage time, prioritize effectively, and handle multiple deadlines
General Contractors license is a plus
Summary of Role:
This position is responsible for the direct management, tracking, oversight, and on-schedule, on-budget delivery of multiple concurrent residential PV projects to ensure 100% internal and external customer satisfaction. This position maintains liaison with customers and subcontractors, and monitors construction and financial activities by advising and providing visibility to the ROM and direction to the Site Surveyors, Project Engineers, Supply Chain, Electricians and Installation personnel.
The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers. EOE Minorities/Females/Protected Veterans/Disabled
Job Type: Full-time
Compensation Package: $24-28.00 per hour
Performance bonus
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Supplemental pay types:
Bonus pay
Ability to commute/relocate: Sun Valley, CA 91340: Reliably commute or planning to relocate before starting work (Required)
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Education:
High school or equivalent (Required)
Experience:
Project management: 2 years (Required)
