About Us:
Attic Koncept is a high-end luxury women’s retail boutique located in the heart of Beverly Hills. We specialize in offering a curated selection of high-quality designs from Eastern European designers to the American market, alongside rare runway and luxury pieces from renowned global designers and a vintage collection. Our boutique transcends traditional retail, offering six distinct revenue streams: retail, personal shopping, clothing & accessories rental services, designer hanger space rentals, private event space rentals, and fashion PR opportunities for designers to collaborate with the LA celebrity crowd. We pride ourselves on providing “white glove” customer-focused service to our discerning clientele.
We are seeking a passionate and driven Sales Associate/Sr Associate/Store Manager (DOE) to join our team and contribute to our unique fashion environment. Who has a demonstrated track record in building client relationships and delivering exceptional customer service.
Job Description:
As a Sales Associate at Attic Koncept, you will be the face of our boutique, responsible for delivering an exceptional shopping experience to our clients. Your role will involve engaging with customers, offering personalized styling advice, and helping them discover unique pieces that reflect their style. You will play an integral part in all six of our revenue streams, ensuring that each client receives the highest level of service.
Key Responsibilities:
Greet and assist customers with a warm, professional demeanor, offering personalized styling advice and product recommendations.
Develop and maintain a deep understanding of our curated collections, including Eastern European designers, global luxury brands, and vintage selections.
Build and nurture strong relationships with clients, providing a personalized shopping experience that includes personal shopping, rental services, and more.
Meet or exceed sales targets, contributing to the overall success of the boutique.
Assist in visual merchandising, ensuring the boutique is beautifully presented and reflective of our brand’s aesthetic.
Coordinate and support private events and fashion PR opportunities, working closely with designers and the LA celebrity community.
Process sales transactions accurately and efficiently, including managing rental agreements and designer hanger space rentals.
Handle customer inquiries and resolve any issues promptly, maintaining the highest standard of customer service.
Maintain the sales floor, ensuring it is clean, organized, and well-stocked with our unique selections.
Stay up-to-date with fashion trends, particularly those related to our featured designers and the luxury market.
Qualifications:
Previous experience in luxury retail sales, with a strong understanding of high-end fashion and styling.
Passion for fashion and sales.
Excellent communication and interpersonal skills, with the ability to provide a high level of customer service.
Proven ability to build and maintain client relationships.
Strong organizational skills and attention to detail, with the ability to manage multiple aspects of the business.
Ability to work in a fast-paced environment and adapt to changing priorities.
Familiarity with point-of-sale (POS) systems and basic computer skills.
A positive, proactive attitude with a strong work ethic and a passion for exceeding client expectations.
Benefits:
Competitive hourly wage plus commission.
Employee discount on boutique merchandise.
Opportunities for professional growth and development within the luxury fashion industry.
A dynamic and creative work environment in Beverly Hills.
Required Experience:
Minimum of 2 years of previous experience in luxury retail.
College degree and additional language skills are a plus.
Strong understanding of Customer Service needs and customer priorities.
