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Job Description:
We are seeking a dynamic Tasting Room Manager to oversee daily operations
Definition
The Tasting Room Manager is responsible for leading the daily activities of the Tasting Room team, ensuring the highest service standards and achieving revenue goals.
Essential Duties and Responsibilities:
Must maintain a friendly and positive team atmosphere.
Lead the daily activities of the Tasting Room to achieve revenue goals, club member growth and ensure the highest level of service
Manage daily business functions including opening and closing procedures, cash accounting and reporting
Responsible for staff hiring, orientation, continual training, development, supervision and performance evaluation.
Ideal candidate will establish an atmosphere of teamwork and team culture for positive employee relations.
Manage, coach and help to develop team members.
Maintains and updates tasting menus as needed.
Creates monthly staffing work calendar.
Schedule staff meetings to communicate company news, sales, club and service goals.
Ensure that POS systems is up to date with current inventory
Consistent presence as the on-floor manager
Assist in development of luxury experiences and enhancing guest hospitality
Maintain clean and orderly tasting room.
Ensure all policies and procedures are being followed
Lead by example to deliver exceptional customer service and motivate others to do the same.
Performs monthly and daily inventory reconciliation of wine, food and merchandise.
Tracks incentives goals and club memberships for Tasting Room staff
. Leads and directs the activities of the Hospitality team and assists with managing events to achieve business priorities: consumer acquisition, club memberships, profit generation and brand promotion.
Requirements:
Must have experience working in a Tasting Room as Tasting Room Lead and some retail merchandizing
Ability to work with multiple priorities
Work weekends and some events
Must be 21 years of age or older
Must be able to lift and carry up to 40lbs.
Compensation
Salary based on experience
Plus, event commission
Please forward your resume
