PENNYMACPennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical DayThe Business Analyst III's day is rarely predictable, but it's always focused on understanding business needs, bridging the gap between stakeholders and technology teams, and ultimately delivering valuable solutions that drive business success. A typical day for a Business Analyst III is a dynamic blend of collaboration, independent analysis, and problem-solving. As the Business Analyst III, you will shape the future of customer interaction as a Senior Business Analyst working with our natural language processing-driven IVA system. You'll elicit, analyze, and document requirements while leveraging project management expertise to drive projects from concept to launch. Strong communication and understanding of business analysis methodologies are essential. The B usiness Analyst III will:
Lead meetings and use a variety of techniques to skillfully elicit and document clear, concise, and comprehensive business requirements
Analyze gathered information to create detailed business requirements, test scenarios, use cases, process flows, and other project documentation
Effectively communicate requirements to development teams and ensure their understanding
Participate in user acceptance testing and business validation activities to ensure that solutions meet the defined requirements and business needs
Communicate effectively with stakeholders at all levels, including business users, technical teams, and senior management
Monitor project progress, identify potential roadblocks, and implement effective solutions to keep them on track
Continuously cultivate strong relationships with stakeholders across different departments
Query for ad-hoc data requests
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
What You’ll Bring
Proven track record as a Business Analyst with demonstrable experience in elicitation, analysis, and documentation
Excellent critical thinking, problem solving, a keen eye for detail, and sound judgment
Flexibility and adaptability with changes to business needs and priorities
Exceptional communication and interpersonal skills, enabling you to bridge the gap between business needs and technical solutions
Highly collaborative team player who also possesses the initiative and self-direction to work independently with minimal supervision
Solid understanding of project management principles and methodologies
Proficiency in JIRA, Snowflake, and SQL
Bachelor’s degree or equivalent work experience
5+ years of relevant work experience
Strong skills with MS Office (Excel, Word, and Powerpoint)
Financial Services and, if possible, mortgage industry experience preferred
Why You Should JoinAs one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the role
Mid-range - Experience and skills align with proficiency in the role
Higher in range - Experience and skills add value above typical requirements of the role
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary$65,000 - $100,000 Work ModelOFFICE
