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FULL-TIME Full-timeLOCATION 351 Rheem Blvd Moraga CA 94556JOB SUMMARY -The Fitness Manager II (FMII) ensures the club delivers an outstanding and well-rounded fitness experience to all members through a holistic approach to offering fitness products and services. Through hiring and developing talented team members who build relationships and translate the value of fitness offerings, a strong focus on behaviors that drive member retention, and proactively reviewing process and team member effectiveness, the FMII drives both successful member engagement and attainment of fitness revenue goals.ESSENTIAL DUTIES & RESPONSIBILTIESLeadership Excellence - 60%Hires, trains and fosters continuous development of all Fitness team members, including Fitness Coaches (FC), Master Coaches (MC), Group X Coaches (GXC), and Fitness Supervisor (FS).
Leads Fitness team members to provide members with a full complement of fitness
offerings tailored to meet members' individual needs. Models relationship building andproduct/service offerings, and acts as subject matter expert to support all teammembers in providing total fitness solutions.Cultivates Fitness team members' skills through continuous assessment, feedback and
coaching via session/class observation.Implements and oversees regular training to ensure all fitness team members provide
exceptional service in a member-centric environment. Regularly shares industry updatesto complement offerings.Encourages members to take advantage of a wide assortment of fitness offerings tailored to meet their goals, and inspires team members throughout the club to do the same.
Manages overall performance, engagement, and personnel matters for fitness team
members.Responsible for the successful attainment of department targets, including revenue, class penetration, and member retention though all fitness offerings in club.
Fitness Management - 30%Develop fitness business and GX program plans utilization and review weekly sales
numbers & club statistics with General Manager to identify potential revenue gapsand modify team execution strategy as necessary.Creates and updates fitness, group sessions and class schedules, including open class
management and group session and class coverage, to bring to members the rightclasses at the right time. Drives improved group session and class utilization andeffectiveness of programming.Manages fitness and GX labor budgets, and ensures team members properly use the
Time & Labor and Fitness Scheduling Systems.Ensure accurate administration of Personal Training including client records,
measurement tracking, and workout programs.Evaluates, manages and support all aspects of fitness and GX equipment ordering.
Oversees and engages in the successful onboarding of new members clients, fully
acclimating to fitness offerings to achieve fitness goals.Cross Functional Leadership and Development - 10%Develops a broad skill set in order to understand the fundamental roles and duties of
the Sales & Service Manager (SSM) and GM.Leans in to provide members with solutions to all club-related needs or concerns,where SSM/GM are absent and/or need extra supportActively engages in formal and informal cross-training activities.
Coach client sessions, group sessions and classes occasionally.
ORGANIZATION RELATIONSHIPSAll Fitness Coaches, Master Coaches and Group X Coaches report directly to the FMII.QUALIFICATIONSKnowledge, Skills & AbilitiesTechnique and program design for both personal training and group fitness
Positive and productive leadership, including motivating, coaching, and communicating with diverse groups
Strong interpersonal skills and a sincere desire to help people achieve their goals, both members and team members
Gap analysis strengths, in both performance management and business results
Collaboration and willingness to support frontline and leadership team members across departments
Core TraitsAmbitious-a desire and determination to succeed; undeterred by failureAttentive-mindful, observant, empathetic, considerate of othersDependable-consistent, flexible, true to their word; can be relied upon by othersEnthusiastic-engaged, positive; eager to be of serviceGenuine-fully authentic, sincere and open-minded; shows up as who they areEnergy-strong endurance, self-motivated; faces challenges head-onHonest-demonstrates high integrity, conscientious, truthful; stands up for their beliefsInquisitive-eager to learn and understand, observant; interested in othersPerformance-Minded-strives to excel and better their abilities; delivers results at the highest levelMinimum Educational Level/CertificationsHigh School Diploma or GED required, Bachelor's degree preferred
National Certification (One or more of the following certifications):
o American College of Sports Medicine (ACSM)Certified Personal TrainerHealth Fitness SpecialistClinical Exercise SpecialistClinical Exercise PhysiologistCancer Exercise TrainerCertified Inclusive Fitness Trainero American Council on Exercise (ACE)Personal Trainer CertificationLifestyle & Weight Management Consultant CertificationAdvanced Health and Fitness Specialisto The Cooper InstitutePersonal Trainer Certificationo International Fitness Professionals Association (IFPA)Personal Fitness Trainer CertificationAdvanced Personal Fitness TrainerMaster Personal Fitness Trainero National Academy of Sports Medicine (NASM)Certified Personal Trainero National Council on Strength and Fitness (NCSF)Personal Trainer Certificationo National Exercise and Sports Trainers Association (NESTA)Personal Fitness Trainer Certificationo National Federation of Professional Trainers (NFPT)Personal Trainer Certificationo National Strength and Conditioning Association (NSCA)Certified Personal TrainerCertified Strength and Conditional SpecialistCurrent Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organizationGroup Fitness certification preferred (AFAA, ISSA, Les Mills, Zumba, etc.)Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved
organizationGroup Fitness certification preferred (AFAA, ISSA, Les Mills, Zumba, etc.)
Minimum Work Experience and Qualifications1-2 years' management experience, preferably in retail or hospitality industry, leading 20+ employees
2+ years as a Personal Trainer preferred
Physical Demands/Environmental Conditions-Must be able to lift 50 lbs.-Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting and prolonged standing and walking.Travel RequirementAvailability to travel 10% of the time to attend training and meetings
FUNCTIONAL GROUP Sales
