Job Summary:In addition to the responsibilities listed above, this position is also responsible for independently managing key social health initiatives, programs or services to meet KPs objectives and satisfy member social health needs; designing programs and initiatives, establishing goals, engaging in human centered design, utilizing comprehensive knowledge, including competitor analysis, internal and external stakeholder input and scanning for best practices to provide input into the design of enterprise engagement strategies and communication/change management plans, and leveraging stakeholder relationships for program development; implementing programs and initiatives with limited direction, monitoring and analyzing outcomes, tracking progress against goals, assessing quality data, and the impact of social health initiatives as they relate to the member experience, refining implementation strategies based on learnings, including informing scaling of programs/initiatives; developing strong relationships and strategic partnerships, independently, with stakeholders and national, market, and service area leaders to design and implement social health programs and initiatives; and identifying business issues and barriers to change, supporting strategies to address those issues, and participating in prioritization, and sunsetting of initiatives.Essential Responsibilities:
Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
Implements communication strategies by: initiating communications between KP and management in community agencies regarding health programs; promoting KPs position and commitment to community health to internal and external audiences; participating in corporate marketing, community relations outreach, and identifying media opportunities to increase visibility of community health portfolio and programs; maintaining regular communication with internal and external stakeholders through regular reports and presentations as needed; contributing to the development of communications, to update programs, related stories, factsheets, press releases, and news articles; representing KP by supporting collaboratives, working groups, advisory boards, committees, panels, conferences, and planning groups; and educating and influencing community leaders by demonstrating KPs value and commitment to communities served.
Executes community health program management by: completing basic work for community health programs in KPs Community Health Program, with limited guidance; ensuring that all community health programs and activities meet the needs of KPs diverse communities; implementing community health strategies and programs across the market, with guidance, including philanthropy, in-kind, and/or community health improvement programs at the local and/or market level; informing, planning, and organizing the market-wide delivery of community initiatives and focus areas, independently, ensuring alignment with community health priorities and organizational goals; and implementing programs that measurably improve community health and support the organizations tax-exempt status.
Ensures regulatory compliance by: ensuring that activities are in compliance with legislative, regulatory and KP policies; and collecting information to support all regulatory, governmental, and KP reporting requirements, independently.
Leverages organizational resources by: utilizing comprehensive foundational knowledge in leveraging in-kind resources from KP, including technical expertise, programs managed by KP, and operational assets (e.g., hiring, investments, purchasing) to connect to, support, and improve the health of KP communities and organizations and engaging independently and seeking bi-directional learning from stakeholders.
Builds stakeholder relationships by: managing relationships with stakeholders including non-profits, for profits, elected officials, public agencies, and other internal stakeholders to engage in community health work; engaging market and/or program office leadership and other key internal stakeholders to support execution of community health strategies; collaborating with team to maintain and advance relationships with community organizations to advance KPs mission; organizing work groups involving members of different departments to build and foster partnerships between health plan, care delivery, and community organizations that serve identified populations; and coordinating partnerships with philanthropic, policy, public health, and academic organizations to advance shared missions.
Executes strategic planning by: supporting the development of community health strategic plans; planning and implementing national and market community health programs, projects, and initiatives; supporting the strategic development of a market wide integrated community health plan which supports the organizations strategic imperatives and ensures alignment to local medical service area needs; and supporting the development and implementation of innovative approaches to population health improvement.
Minimum Qualifications:
Bachelors degree from an accredited college or university AND minimum three (3) years of experience in government, public health, health services, economic development, community/social/human services, or a related field OR Minimum six (6) years of experience in government, public health, health services, economic development, community/social/human services, or a related field.
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Written Communication; Community Health; Interpersonal Skills; Computer Literacy; Microsoft Office; Applied Data Analysis; Financial Acumen; Financial Plan Budgeting
COMPANY: KAISERTITLE: Community Health Consultant III, Social HealthLOCATION: Oakland, CaliforniaREQNUMBER: 1314962External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
