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Description Our client in Oakland, CA is actively seeking a dynamic and dedicated Patient Service Representative fluent in Japanese to join their team. If you have a passion for providing exceptional patient service and possess strong communication skills in Japanese, we welcome you to apply.Responsibilities:
Greet and assist patients with a friendly and welcoming demeanor.
Schedule appointments, manage phone calls, and ensure accurate patient records.
Provide information to patients regarding services, procedures, and billing inquiries.
Coordinate with healthcare professionals to ensure a seamless patient experience.
Handle patient check-ins and check-outs efficiently, maintaining a positive atmosphere.
Address patient concerns and inquiries with professionalism and empathy.
Verify insurance information and process necessary paperwork.
Uphold the highest standards of patient confidentiality and ethical conduct.
Requirements
Qualifications:
Fluent in Japanese, with excellent verbal and written communication skills.
Proven experience as a Patient Service Representative or in a similar role.
Knowledge of medical terminology and healthcare procedures.
Strong organizational and multitasking abilities in a fast-paced environment.
Exceptional interpersonal skills and a customer-centric approach.
Familiarity with insurance verification processes is a plus.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
