As an Advanced Medical Office Clerk, you'll help patients access primary, specialty, and subspecialty care while supporting accurate medical record workflows within an on-site military healthcare facility in the Oceanside area. Working with patients, healthcare providers, and clinic staff, you'll coordinate appointments, verify patient information, maintain medical records, and provide responsive administrative support.Employment Type: Full-TimeCompensation:Health & Welfare (H&W): Up to $5.09 per hour, in accordance with the Service Contract Act (SCA)Full suite of benefits including 401K with company match, Paid-time off, sick leave, etc.Schedule: Eight-hour shifts scheduled within 6:00 a.m.– 5:00 p.m., Monday–Friday, excluding federal holidays.Key ResponsibilitiesAnswer telephone calls, route callers appropriately, and take accurate messages.Schedule, reschedule, and cancel primary, specialty, and subspecialty care appointments.Verify patient eligibility and demographic information, provide appointment instructions, and direct patients to appropriate departments.Maintain patient schedules, appointment logs, medical records, and tracking information; obtain, organize, file, retrieve, deliver, and archive records in accordance with applicable requirements.Review patient records for completeness, accuracy, and consistency, and obtain missing results or documentation requested by healthcare providers.Compile medical record data, prepare statistics, and support quality-assurance reviews.Use military healthcare and eligibility systems, including AHLTA, CHCS, MHS GENESIS, and DEERS.
