Oversee front desk operations, ensuring exceptional customer service for guests, directing calls to the appropriate departments, and managing incoming and outgoing mail and parcels. Provide light clerical support to other departments.Essential Duties and ResponsibilitiesThis entry-level role reports directly to the Human Resources Manager and includes the following key responsibilities:
Deliver professional and welcoming service, representing the company positively.
Greet visitors and maintain the visitor logbook.
Answer and direct incoming phone calls promptly to the appropriate associates.
Ensure front desk coverage during business hours and escalate calls as needed.
Retrieve and distribute daily incoming mail for office personnel and external employees.
Coordinate and prepare express mail services (UPS, FedEx, etc.) and USPS envelopes.
Accept and distribute incoming packages to the correct recipients.
Manage office supply orders, receiving, and stocking.
Keep conference rooms and lunchroom organized and stocked with supplies.
Oversee periodic cleaning services for the office.
Confirm scheduled appointments and interviews.
Coordinate Aramark services and other monthly office services.
Support administrative needs for various departments, including scheduling conferences, reservations, meal orders, and mailings.
Maintain consistent and reliable attendance during business hours.
Perform other duties as assigned.
Education and/or Experience
High school diploma or GED.
2 years of related experience.
Skills
Ability to read and interpret documents, write reports, and correspondence.
Knowledge of mailing sites (FedEx, UPS, and Stamps.com) and ShoreTel.
Proficient in Microsoft Suite (Word, PowerPoint, Excel, and Outlook).
Professional customer service and presentation skills.
Physical Demands
Frequent use of hands to finger, handle, or feel, and to talk and hear.
Frequent standing, walking, and sitting.
Occasionally lift and/or move up to 30 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
