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Description Robert Half is in need of an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is long-term contract / temporary to hire, and located in Orange, California.
Process customer orders accurately and efficiently in accordance with company policies.
Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive customer experience.
Communicate effectively with internal teams to ensure timely order fulfillment.
Monitor order status and proactively address any delays or issues.
Collaborate with the sales team to understand customer needs and preferences.
Maintain accurate customer records and order documentation.
Handle returns and exchanges, following established procedures.
Continuously strive to improve processes and contribute to overall customer satisfaction.
Requirements
Previous experience in customer service or order processing, preferably in a manufacturing environment.
Excellent communication skills, both written and verbal.
Strong organizational and multitasking abilities.
Detail-oriented with a focus on accuracy.
Proficient in using order processing software and CRM systems.
Ability to work collaboratively in a team-oriented environment.
Problem-solving skills and a proactive approach to customer issues.
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
