Guest Concierge

Guest Concierge

16 Oct 2024
California, Palm springs, 92262 Palm springs USA

Guest Concierge

Town and Desert is a boutique hospitality group living in a boutique world. We develop concepts from the guest’s perspective and execute from a frontline management position.

From historic hotels to innovative entertainment venues, Town and Desert operates a collection of noteworthy experiences in Southern California.

Town and Desert Hospitality is looking to add a part/full time Guest Concierge to the team comprising of 4 unique, highly regarded Hotels with expansion on the horizon. 2 of the 4 hotels have remote check-in with extensive virtual communication. 2 of the hotels have a front desk that operates from 10-6. Scheduled days will vary but will require weekend shifts. This is a great opportunity to train for career growth and development.

Job duties include:

-Answer reservation calls

-Answer text messages

-Respond to emails

-Interact with guest services apps

-Interact with On-line travel agencies

-Interact with housekeeping to report any reservation changes

-Interact with engineering to report any issues that need attention

-Duties as assigned by management

Required skills:

-Exceptional attitude towards providing a memorable guest experience

-Excellent computer skills and general technology efficiency

-Working knowledge of all Microsoft Office applications

-Great communication skills, both verbal and written

-Committed team spirit with a natural tendency towards cooperation and contribution to the whole

-Curious, willing to learn and take direction well

-Step forward with new ideas to improve the operation

Our culture is inclusive, supportive and respectful with an emphasis on growing future super stars.

Join a cohesive team with a shared vision and plans for growth and expansion.

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