Technical Business Analyst with MS O365/SharePoint/Teams

Technical Business Analyst with MS O365/SharePoint/Teams

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• Technical Business Analysts with minimum IT experience of 10+ years, 6 years of experience in O365, MS Teams and SharePoint Online
• 2+ years of experience in product development, working with onsite-offshore team and Agile methodology
• Good understanding on implementation of MS Teams, SharePoint, O365 applications; Data Protection and Information Governance.
• Ability to translate business needs into requirement specifications. Able to speak in business terminology rather than technical.
• Good understanding on integration between Teams, Zoom, Outlook, OneDrive, and SharePoint (out of the box only)
• Secondary skills/Good to have - experience in MS PowerPoint, MS Visio and MS Excel.
• Bachelor’s Degree or higher in Information Systems, CS, or equivalent experience.
• Certification - Any technical certification in O365 would be an advantage.

• As a business analyst, you'll be an integral member of the MS Teams project that drives the development and implementation of Microsoft Teams within the organisation.
• You will help create user-focused digital projects by analysing data, speaking to customers and stakeholders, and conducting research sessions to identify key service needs.
• Establish change management and communication plan: Include notification to users and IT Operations, procedures, checklists, and posters for key activities.
• Conduct workshops with governance team to establish understanding and document the individual, intra-team / inter-team collaboration patterns.
• Will be responsible for closing any requirements gap between customer and development team. Self-directed with an aptitude manging and tracking projects, tasks, and backlogs.
• Should conduct sessions with governance team with the intent to provide an overview on the best practices, key considerations and how other organizations are using MS Teams.
• Map them to client collaboration patterns and document the requirements. Microsoft Teams Rollout and Intranet Design creation. Should conduct Trainings.
• Wisdom to go looking for the root cause of problems and communicate openly about them. This is an individual contributor role. Should be a good team player.