Kaiser Permanente’s National Delivery System Strategy and Innovation Group consists of Strategic Planners and Consultants with a broad array of healthcare, strategic, financial, capital, and facility planning backgrounds. We provide services that support the Southern California Region and its local medical center areas as well as national initiatives.Job Summary:In addition to the responsibilities listed below, this position is also responsible for planning and establishing clear best practices on how to leverage clinical or administrative systems that support care delivery within geographic business units and service lines (entire enterprise, region, market, service area), including: proactively identifying critical deficiencies in a strategic delivery system or service line; coordinating teams and monitoring the deficiency validation process using relevant analytics tools and methods and best practices; driving the development of business cases for capital projects; overseeing and participating in the decision making process and the National Systems efforts by facilitating the development and evaluation of various decision options; collaborating with local leadership and Finance to justify and prioritize remodel and capital equipment projects; and translating the external environment and consumer/industry trends to instill future forward considerations into care delivery planning.Essential Responsibilities:
Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams.
Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
Analyzes and interprets market data by: developing and implementing a plan to address complex research questions and test hypotheses with advanced knowledge in one or more specialty areas of data collection and analysis; driving moderately or to highly complex quantitative and qualitative analyses and investigating alternative hypotheses; and driving interpretation of key findings, conclusions, and recommendations for the future for senior leadership.
Facilitates process improvement efforts by: identifying opportunities to adapt processes to improve return on investment (ROI), operations, service quality, and results for cross-functional initiatives; utilizing advanced knowledge of business operations to drive the implementation of best practices across functions; and facilitating adoption of best practices and future innovations.
Effectively manages projects and programs by: driving the development of complex project proposals, including establishing objectives, key stakeholders, milestones, and providing deep technical leadership across programs; driving progress on program deliverables in alignment with greater business strategy and key business outcomes across functions; refining existing methodologies, and identifying and implementing new methodologies to complete initiatives with little support; and driving the execution of project plan, and supporting high-quality outcomes.
Proactively maintains open streams of communication by: fostering trusting relationships to better navigate the diverse and complex needs of stakeholders across the organizational landscape; identifying complex issues or risks to strategic program implementation and developing solutions to resolve them; fostering strategic partnerships across organizational lines to consult and influence the development and refinement of key priorities and strategy; and proactively and persuasively communicating strategic issues and recommendations to senior leadership, and across the organization.
Contributes to the development and execution of business strategy by: developing complex strategic plans based on business case and advanced knowledge in one or more specialty areas of health care marketplace; driving complex problem scoping and the processes and resources needed; developing alternative strategic options, and recommending the best option(s) based on complex problem scoping, external marketplace research, and analysis of organizational and external strategic approaches; selecting challenging business goals and the processes and resources needed to accomplish them; driving alignment around the strategic plan and intended outcomes, and finding opportunities for collaboration and synergy across functions; developing and implementing advanced strategies to mitigate complex barriers, constraints, and risks to execution; and driving strategic direction in response to a changing environment.
Minimum Qualifications:
Minimum four (4) years of experience in project management, forecasting, planning, consulting, strategy development and/or execution, or a directly related field.
Minimum two (2) years of experience in a leadership role with or without direct reports.
Bachelors degree in Business, Health Care Administration, Public Health, Economics, Finance, or related field AND minimum seven (7) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or directly related field OR minimum ten (10) years of experience in strategic planning, strategy facilitation, execution of large-scope strategic projects or directly related field.
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Business Acumen; Business Planning; Applied Data Analysis; Financial Analysis; Financial Market Research; Business Relationship Management; Market Knowledge; Project Management; Risk Assessment; Time Management; Methodological Appropriateness; Business Strategy Leadership; Stress Tolerance; Presentation Skills
COMPANY: KAISERTITLE: Strategy Consultant V, Delivery System Strategy and Innovation (Sr. Planning Manager)LOCATION: Pasadena, CaliforniaREQNUMBER: 1304936External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
