Description If you are looking to work with a great company, Robert Half is seeking an experienced Collections Specialist with a strong sense of ownership and attention to detail. Based in the Pleasanton, California region, this long-term contract / temporary to hire role is a great opportunity for a Collections Specialist. If you are determined to succeed and are looking for a new opportunity, contact us today!What you get to do every day
Abide by all Federal Fair Credit Reporting Act rules and regulations
Manage inbound and outbound collections calls and correspondence
Ensure payments are processed
Administer all billing and reporting activities in response to deadlines
Oversee and update customer files to ensure data accuracy
Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment
Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries
Ensure bankruptcy filings are processed in the correct manner when received
Catalog all customer payments to the correct reports
Requirements - Excellent written, verbal and social communication skills
2-3 years of prior high volume collections experience
AA or BS/BA in Accounting preferred
Ability to analyze customer accounts and make decisions based on those analyses
Experience using accounting software
Experience with customer service
Call Center Customer Service experience
Deep understanding of Heavily-Outbound
Comprehensive knowledge of Collections
Consumer collections experience
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
