Description We are seeking a dedicated and skilled Patient Registration Specialist to join our healthcare team. in Pomona CA. You will assume responsibility for a variety of tasks, which will primarily include gathering and processing patient information, handling patient inquiries, coordinating with medical professionals, maintaining patient’s records, and ensuring high-quality patient service.Responsibilities:
Greet patients or their representatives to initiate the registration process and collect necessary information.
Answer patient queries regarding the registration process and relieve their concerns, if any.
Maintain and update comprehensive and accurate patient records.
Verify patient insurance eligibility and perform insurance pre-authorization.
Cooperate with medical staff to ensure the seamless flow of patient-related information.
Schedule patient appointments, surgeries, or diagnostic procedures as per physician orders.
Assist patients in filling out necessary medical or legal form.
Uphold patient privacy rights and maintain confidentiality of information as per HIPAA regulations.
Ensure compliance with all operating policies and procedures within the hospital.
Coordinate with the billing department to ensure accurate billing information.
Perform other administrative duties as required.
Requirements
Qualifications:
High school diploma or equivalent. Certification in healthcare administration or a related field is a plus.
Previous experience in a similar role desirable.
Proficient in medical software and computer systems.
Excellent organization and multitasking abilities.
Strong communication skills and customer-service orientation.
Familiarity with medical terminologies.
In-depth understanding of insurance policies and patient billing procedures.
Attention to detail and strong data entry skills.
Knowledge of Health Insurance Portability and Accountability Act (HIPAA).
Ability to handle stressful situations and prioritize tasks in a fast-paced environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
