OverviewCommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.ResponsibilitiesPosition Summary:The Patient Logistics RN supervises the transfer center activities for Dignity Health Facilities. The position functions as the supervisor during their assigned shift to support the department and staff to carry out the patient logistics program responsibilities. The Patient Logistics RN collaborates with customers and staff to ensure efficient and effective communication with others including but not limited to: hospital administration nursing leadership or their designee medical staff physicians and transportation vendors to ensure patients are assigned rooms in an expedient manner utilizing all critical resources within the organization to expedite this process. Primary responsibility for completing quality assurance reviews of work performed and communicating with department manager and director the outcomes of the review and any identified issues or barriers.Core Duties:
Compiles data for the purpose of quality assurance and compliance with organizational and department policies work aids and algorithms
Holds other Patient Logistics staff accountable to the established standards
Accurate and timely distribution of daily reporting
Participate in Patient Logistics growth and improvement
Support program director and manager in preparation of reports program material research data collecting and analysis for various meetings and or programs
Manage Transfer Center calls in accordance with the established workaids and algorithms and support staff in learning and upholding these work processes
Provide supervisory support to Patient Logistics RN and other staff as needed
Ability to function and lead independently with self-initiative and discipline
Other duties as assigned to meet the program and corporate needs
Collect objective/subjective data for effective and appropriate transfers of patients
Determine facility designation based on diagnoses planned procedure and level of care requirements
Maintain constant communication with both internal and external sources of information concerning patient transfers
Utilize nursing knowledge and assessment to prioritize patient transfers based on urgency of patient’s condition utilization of available beds.
Communicate effectively with hospital staff to allow for patient flow. Responds efficiently during emergency situation for appropriate transfer of all patients
Evaluate effectiveness of patient transfer in collaboration with Dignity Health facility
Make judgments decisions and modify patient transfer priorities based on evaluation
Perform legible timely concise and accurate documentation according to policies and procedures
Proficient and competent with computerized documentation
Accept responsibility and accountability for own decisions and behaviors
Recognize accept and cooperate with direction from facility leadership
Participate in orientation of new staff
Serve as resource to staff from other hospitals and vendors
Continue education by attending non-mandatory education offerings specific to area of practice
Maintain awareness of issues related to nursing profession
Provide measurable written goals appropriate to level of experience during annual appraisal process
Demonstrate effort to achieve pre-set goals throughout the year
Maintain a safe working environment by utilizing appropriate resources protocols procedures and communication to appropriate personnel
Apply safety precautions and principles to patient care including all National Patient Safety Goals
Communicate clearly and effectively using proper communication etiquette
Use medical terminology accurately
Include reporting abnormalities or change in patient condition to appropriate personnel in a timely manner
Participate in service line growth and Dignity Health quality initiatives
Include patient satisfaction and core measures
#missioncriticalQualificationsMinimum Qualifications:
Current California RN license
RN with 3-years of clinical experience one to include acute hospital.
Familiarity with TeleTracking Cerner and Midas
Must have the ability to communicate effectively with a variety of customers including patients providers hospital and office staff health plans medical groups internal departments community resources and peers
Ability to work independently and apply critical thinking skills toward making appropriate decisions as well as in a team environment
Ability to multi-task and prioritize
Detail oriented
Excellent organizational and communication skills and ability to meet timeframes
Ability to learn quickly and retain complex information
Proven proficiency with all Microsoft Office applications
Excellent verbal and electronic communication stills including professional telephone and email etiquette
Travel as needed
Preferred Qualifications:
Progressive responsibilities leading up to or including supervisory role
Experience in Utilization Management Case Management or Care Coordination Managed Care is preferred
Required Minimum Knowledge, Skills and Abilities:
Knowledge of current nursing technique, principles and practice.
Working knowledge of computer programs such MS Word, MS Excel, and Gmail/Google professional suite of products.
Ability to navigate hospital software and typing skills.
Pulling Up to 20 lbs. of force to initiate and/or maintain Occasionally
Lifting Up to 20 lbs. Occasionally
Pay Range$44.73 - $64.85 /hourWe are an equal opportunity/affirmative action employer.
