Benefits : 401(k)401(k) matchingCompetitive salaryDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceCS Investigative Services is looking to add a full-time security dispatcher to our team. The schedule is 8 PM-5 AM with opportunity for overtime and growth into other rolls within the company.QualificationsValid CA Drivers LicenseMust possess a high school diploma or equivalentAbility to work in a team environment; teamworkAbility to multi-task, discern patterns in detailBenefitsWe offer medical, dental and vision coverage, retirement plan, perks and more for most full-time positions!Pay rate $17.00-25.00 per hourExcellent Benefits and Career Progression!ResponsibilitiesThe Security Operations Center Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control RoomThis position is responsible for completing task work orders for all maintenance needs reportedMonitor all security, communications, and fire / life safety systems within the designated region via the provided monitoring systemsProactively monitor all surveillance cameras and CCTV remote viewer programsMonitors and responds to all security / life safety system alarmsAnswer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergenciesServe as the liaison between all departments and the security departmentHandle (without delay) complaints and unusual / critical event information to Shift Supervisor, Account Manager, and Security DirectorAccurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-down logs, incident reports, incident reports logs, or other established methods)Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staffComplete “task work orders' for all reported maintenance needsInform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systemsControl and monitor the two-way communication systemsMake emergency notifications as necessary pursuant to site Post OrdersMake productivity and cost reduction recommendations to managementMake recommendations for physical security surveys and post orders
