Company Overview: Kniesel’s Collision, a trusted leader in the auto repair industry since 1968, operates 13 state-of-the-art facilities across Northern California. We pride ourselves on our commitment to excellence, providing superior customer service and high-quality automotive repairs in a family-owned and operated environment.
Position: Assistant General Manager (AGM)
Location: Various locations
Position Overview: The Assistant General Manager plays a crucial role in supporting the General Manager in the day-to-day management of the collision repair facility. This position involves assisting in operational oversight, staff management, and customer interaction to ensure efficient facility operations and high customer satisfaction.
Join our growing Team! Kniesel's Collision, a leader in autobody repair since 1968, is excited to announce multiple openings for the Assistant General Manager (AGM) position. We are expanding and looking for dedicated professionals to help lead our operations at several locations. This is a fantastic opportunity to join a family-owned business committed to excellence and customer satisfaction.
Core Responsibilities:
Assist the General Manager in overseeing facility operations, ensuring compliance with Kniesel’s Standard Operating Procedures and safety protocols.
Help manage daily workflow and production schedules to meet efficiency and quality goals.
Support teammates during peak times by assisting customers, checking in vehicles, and writing estimates as needed.
Demonstrate proficiency in estimating and management software like CCC1, Mitchell, and Audatex and manage tasks effectively across platforms, including Nexsyis and CCC1.
Participate in the development and achievement of monthly sales targets and KPIs.
Contribute to staff training and development initiatives to ensure a highly skilled and motivated workforce.
Maintain strong relationships with customers, ensuring their satisfaction and addressing any concerns that arise.
Assist in managing financial aspects of the facility, including budgeting, payroll, and invoicing.
Ensure the facility is maintained to high standards of cleanliness and organization.
Implement and monitor safety and compliance regulations within the workplace.
Skills and Qualifications:
Proven experience in collision repair management or a similar role.
Strong leadership and interpersonal skills to effectively manage and motivate a team.
Excellent organizational abilities and attention to detail.
Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
Proficient in industry-related software and technology.
A valid driver’s license.
Education:
High school diploma or equivalent; higher education or vocational training in auto repair management preferred.
Compensation and Benefits:
Kniesel's Collision provides its employees with an attractive total compensation package, which includes:
Competitive salary structures, with certain roles featuring performance-based bonuses.
Comprehensive health benefits covering medical, dental, and vision.
Generous paid holiday and personal time off policies.
A 401(k)-retirement savings plan complemented by a company contribution.
Employment Type: Full-time
Work Schedule: Monday to Friday, occasional weekends and evenings as needed.
Salary: $80,000-120,000/annually, dependent on experience
How to Apply: Interested applicants should apply by submitting their resume and cover letter through our online portal at www.kniesels.com/careers.
Kniesel’s Collision is an Equal Opportunity Employer.
