Company Overview: Kniesel's Collision, a trusted leader in the auto repair industry since 1968, operates 13 state-of-the-art facilities across Northern California. We pride ourselves on our commitment to excellence, providing superior customer service and high-quality automotive repairs in a family-owned and operated environment.
Position: General Manager (GM)
Location: Various locations
Job Summary: We are seeking General Managers to join our team of elite collision repair professionals. This role is crucial for delivering an exceptional customer experience and overseeing daily operations that align with our policies and standards. The ideal candidate will manage operational goals, enhance team performance, and maintain high professional standards to drive customer satisfaction and facility success.
Join our growing Team! Kniesel's Collision, a leader in autobody repair since 1968, is excited to announce multiple openings for the General Manager (GM) position. We are expanding and looking for dedicated professionals to help lead our operations at several locations. This is a fantastic opportunity to join a family-owned business committed to excellence and customer satisfaction.
Core Responsibilities:
Uphold Kniesel's SOPs and meet insurance and industry standards in vehicle repairs.
Exceed financial targets, including KPIs, through effective sales forecasting, profit tracking, and expense management.
Coordinate daily operations with technicians, estimators, and managers to ensure efficient production and timely deliveries.
Provide support during peak periods by assisting with customer interactions and vehicle processing.
Oversee payroll and staffing, ensuring accurate timekeeping and effective team management.
Manage accounts payable and receivable and maintain the facility's financial health
Recruit, train, and retain skilled team members, fostering a culture of success and growth.
Use and manage estimating and management software proficiently, ensuring smooth operations across all platforms.
Conduct regular staff and safety meetings to uphold standards and safety protocols.
Maintain a clean and organized facility at all times.
Qualifications:
Commitment to Kniesel's Core Values: WOW Customer Service, Integrity, Humility, Family, The Golden Rule, Quality.
Minimum three years of management experience in the collision industry.
Comprehensive understanding of collision repair processes and insurance requirements.
Strong leadership, decision-making, and problem-solving abilities.
Proven track record in meeting deadlines and achieving operational success.
Advanced proficiency in collision estimatics and relevant software.
Valid driver’s license required.
Skills and Qualifications:
Proven experience in collision repair management or a similar role.
Strong leadership and interpersonal skills to effectively manage and motivate a team.
Excellent organizational abilities and attention to detail.
Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
Proficient in industry-related software and technology.
A valid driver's license.
Education:
High school diploma or equivalent; higher education or vocational training in auto repair management preferred.
Compensation and Benefits:
Kniesel's Collision provides its employees with an attractive total compensation package, which includes:
Competitive salary structures, with certain roles featuring performance-based bonuses.
Comprehensive health benefits covering medical, dental, and vision.
Generous paid holiday and personal time off policies.
A 401(k)-retirement savings plan complemented by a company contribution.
Employment Type: Full-time
Work Schedule: Monday to Friday, occasional weekends and evenings as needed.
Salary: $100,000-140,000/annually, plus bonus, dependent on experience
How to Apply: Interested applicants should apply by submitting their resume and cover letter through our online portal at www.kniesels.com/careers.
Kniesel's Collision is an Equal Opportunity Employer.
