If you are a Customer Service professional who wants to get your career in gear, come and take the journey with one of the largest and most successful retail automotive teams in the nation. Lithia embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun.
We are committed to growing our company and Growing our People!
Customer Service Representative Responsibilities:
Provide customer follow-up, recording and tracking progress.
Greet and assist customers who enter the store showroom.
Answer & direct incoming calls and inquires.
Assist the Office Manager and/or General Manager with various clerical duties as needed.
Conduct introductory training of new Customer Contact Center agents and proactively support team.
Qualifications:
Previous Customer Service experience a plus.
A team player who is focused on providing exemplary customer service.
Ability to multi-task in a fast paced work environment.
Excellent verbal & written Communication & Presentation Skills
Ability to manage one’s own time.
Typing and basic computer skills including Microsoft Word & Excel.
Ability to solve basic math calculations.
WE NEED OPEN AVAILABILITY.
From Monday to Sunday: 8am to 8pm.
Must be available on weekends!
The expected pay range for this position is $16.00 (Hourly). Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
