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Job Posting: Disability Services Senior Analyst/Disability Case Management AnalystState Teachers' Retirement SystemJC-402395-Disability Services Senior Analyst/Disability Case Management AnalystASSOCIATE GOVERNMENTAL PROGRAM ANALYST$5,518.00 - $6,907.00 per MonthFinal Filing Date: 11/23/2023Job Description and DutiesThe CalSTRS Disability & Survivor Benefits Division is seeking a motivated individual to work as an Associate Governmental Program Analyst willing to consider Staff Services Analyst in the Disability Services Unit.The Disability and Survivor Benefits (DaSB) Division is responsible for administering two of CalSTRS’ core benefits. Disability Services provides benefits to CalSTRS members who, due to a disability, are unable to perform their usual duties. The Survivor Benefits Unit supports our members and their beneficiaries when they need CalSTRS the most, providing financial stability for their loved ones.The Disability Services (DS) Unit has the challenging, but rewarding task of assisting members during a time they need us most. We work compassionately with our ill or injured members in a timely manner to process their cases in a timely manner. Our business area is ultimately responsible for reviewing disability applications based on CalSTRS criteria, to determine approval or disapproval for each case.Under direction of the Pension Program Manager I (PPM I), the Associate Governmental Program Analyst (AGPA) independently performs time-sensitive case management for an assigned caseload. As a member of the Disability Services production team, the AGPA engages in the determination of statutory and medical eligibility, payments, and various components of continuing qualifications for disability benefits. The incumbent is responsible for consistently providing a high-level of on-going communication with disability members both verbally and in writing. The AGPA is responsible for complete analysis of the disability application resulting in a thorough and accurate final written summary recommendation to management.The ideal candidate will possess the following skills:
Ability to analyze complex retirement benefits and interpret and apply the provisions of the Teachers’ Retirement law
Possess critical-thinking skills in analyzing complex information to effectively and efficiently arrive at reasonable conclusions
Well-developed caseload management skills
Possess strong organizational skills and ability to manage multiple tasks within short time frames
Demonstrated advanced writing skills
Strong interpersonal skills
Ability to work well independently and in a team environment
Desire to provide excellent customer service
Dependable/Reliable
Duties will be adjusted at the Staff Services Analyst level.Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.Telework Information: We offer a hybrid approach including in-office and remote work solutions with staff working on-site at our Headquarters in West Sacramento 2-3 days per week.Does this opportunity seem right for you? If so, see the Application Instructions section below and apply now.You will find additional information about the job in the Duty Statement (https://www.CalCareers.ca.gov/CalHrPublic/FileDownload.aspx?aid=21369075&name=FinalDScombined.pdf) .Working ConditionsAll staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST (https://hrnet.calhr.ca.gov/CalHRNet/SpecCrossReference.aspx?ClassID=5393)
STAFF SERVICES ANALYST
Additional Documents
Job Application Package Checklist (http://calcareers.ca.gov/CalHrPublic/Jobs/JobApplicationPackageChecklist.aspx?JobControlId=402395)
Duty Statement
Position DetailsJob Code #:JC-402395Position #(s):815-435-5393-XXXWorking Title:Disability Services Senior Analyst/Disability Case Management AnalystClassification:ASSOCIATE GOVERNMENTAL PROGRAM ANALYST$5,518.00 - $6,907.00 AShall Consider:STAFF SERVICES ANALYST$3,534.00 - $4,428.00 A$3,826.00 - $4,789.00 B$4,588.00 - $5,744.00 C# of Positions:2Work Location:Yolo CountyTelework:HybridJob Type:Permanent, Full TimeDepartment InformationThe California State Teachers' Retirement System (CalSTRS) is the largest educator-only pension fund in the world. CalSTRS proudly provides retirement, disability and survivor benefits to California’s 949,000 public school educators and their families.We encourage you to join our world-class financial services institution and state agency. Our headquarters and member service centers located across the state feature sustainable construction, plenty of natural lighting and functionally-designed work spaces. At our LEED Platinum headquarters in West Sacramento, enjoy the full service cafe, free onsite fitness center, bicycle library and walks along the Sacramento River. In addition to state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing learning and development opportunities.Special RequirementsStatement of QualificationsInterested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to an interview. When completing the SOQ, please include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, 12-point font and address the following questions.
What interests you about this position?
What skills do you believe are most critical for this type of position?
Describe your experience with case management and meeting deadlines?
ExamThis position requires a current Associate Governmental Program Anslyst (AGPA)or Staff Services Analyst (SSA) Exam.If you need to take the AGPA exam or if your score has expired,click here (https://www.calcareers.ca.gov/JOBSGEN/9PB04.PDF) to gain list eligibility.If you need to take the SSA exam or if your score has expired, click here (https://www.calcareers.ca.gov/JOBSGEN/3PBAU.PDF) to gain list eligibility.Background InvestigationPrior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.CalSTRS Disclosure RequirementsThis position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the Conflict of Interest Code (https://www.calstrs.com/files/7e818a3e7/ConflictofInterestCode.pdf) that applies to CalSTRS team members and the Political Reform Act (https://www.fppc.ca.gov/the-law/the-political-reform-act.html) , which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a Statement of Economic Interest (Form 700) (http://www.fppc.ca.gov/Form700.html) .Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date:11/23/2023Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to:State Teachers' Retirement SystemAttn:RecruitmentP.O. Box 15275, MS 31Sacramento,CA95851-0275Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at:State Teachers' Retirement SystemCalSTRS, Attn: Recruitment100 Waterfront PlaceWest Sacramento,CA9560508:00 AM-05:00 PMRequired Application Package DocumentsThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications -A Statement of Qualifications is required. Please see the Special Requirements section of the job posting for detailed instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.BenefitsCalSTRS offers a competitive pay schedule and a work-life-balance for all itsemployees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:
Alternative work schedules
Flexible work hours
Remote work options
Medical benefits, including health, dental and vision insurance
Paid holidays and a defined benefit retirement program
More than four weeks of vacation/sick leave for leaders
More than three weeks of vacation/sick leave for staff
Health insurance in retirement
Employee Assistance Program
Loan forgiveness under the federal Public Service Loan Forgiveness Program (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)
For the latest information on the benefits offered by the state of California, explore theHealth Benefits Summary provided by CalHR (https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx) .Contact InformationThe Human Resources Contact is available to answer questions regarding the position or application process.Human Resources Contact:Recruitment(916) 414-4990Recruitment@calstrs.comPlease direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:EEO Officer(916) 414-4933EEOMailbox@calstrs.comCalifornia Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)
TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.Additional Application Instructions
Electronic applications through your CalCareer account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application:815-435-5393-XXX, RPA 6986, JC-402395
If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.
Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.
Candidate may be selected by application packet review only.
Multiple positions may be filled from this recruitment.
Additional Salary InformationAll civil service positions have salary ranges with minimum and maximum pay rates. Typically, employees who are new to civil service are appointed at the minimum rate of the salary range for the position. Special provisions for appointments above the minimum exist to meet special recruitment needs and to accommodate employees who transfer into a position from another civil service position and are already receiving salaries above the minimum.Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
