Job DescriptionRemote OR Hybrid : Reporting where work can/needs to be performed / collaboration should happen. If the person lives w/n 50 miles of such a location, they are expected to come in three times a week. If they do not live within 50 miles of any of those locations, they don’t need to report in.The candidate needs to have the ability to travel (up to 25%) Company Vehicle provided within the below location and territories.Location & Territories:North Dakota, South Dakota, Iowa, Illinois, Indiana, Ohio, Michigan, Minnesota, Wisconsin, and MissouriAbout the role:The OnStar Account Executive will be responsible for collaborating closely with the GM Envolve Sales team to deliver cutting-edge vehicle connectivity solutions to fleet customers. Utilize your expertise in telematics for fleet management, understanding its pivotal role in enhancing efficiency and safety for GM and non-GM customers. With autonomy, drive sales and retention strategies tailored to meet business customer needs, leveraging OnStar's comprehensive portfolio of business solutions, and fostering client relationships to drive revenue growth. Thrive in a self-directed environment, demonstrating initiative and adaptability to achieve success. Your ability to work independently, coupled with strong communication skills, will be essential in this role and will be provided the opportunity to be a part of innovation for GM solutions.Primary Roles & Responsibilities:
Work collaboratively alongside GM Envolve Account Executives, act as the subject matter expert, SME, for all OBS services, and support small, medium, and large fleet customers by participating in customer meetings (virtual and on-site when possible), identify pain points in fleet management and telematic software, pursuing opportunities and closing business
Identifying and pursuing new business opportunities with existing customers and potential customers, researching their needs, and proposing solutions.
Managing the sales process including preparing proposals, delivering presentations, negotiating contracts, and closing deals.
Proactively engaging with customers to understand their business needs and providing the right solutions to meet their requirements.
Providing ongoing support and guidance to customers, including daily collaboration with your Customer Success Managers (CSM’s) to troubleshoot connectivity issues, identifying, and engaging applicable teams to provide a seamless customer experience and working with customers to optimize their use of the connected vehicle data.
Attend industry expositions and conferences to help generate leads and speak to our customer base about the portfolio of OnStar Business Solutions: OnStar Vehicle Insights, Safety/Security, and API solutions with our Telematic Service Provider partners
Keeping informed about industry trends and developments related to telematics technology and developments in the industry and using this knowledge to inform client and GM team interactions.
Identifying and addressing any issues or concerns that customers may have and working to resolve them in a timely and efficient manner.
Collaborate with cross-functional teams, including sales operations, product development, marketing, and customer success managers, to ensure seamless delivery of solutions and exceptional customer experience.
Additional Job DescriptionKey competencies:
Relationship building
Self-starter & Self-learner
Time-management
Pipeline Management
Customer focus
Solution-oriented & Results-driven
Prioritization & sales objective attainment
Industry/Competitor knowledge
Qualifications:
Self-disciplined to learn about OBS products, communicate knowledge to assist Sales counterparts and execute productively in a remote environment
Ability to manage multiple B2B relationships and prioritize needs/wants based on various factors including sales/revenue opportunity and severity/impact of issue
GM Envolve & OnStar Business Solutions product familiarity a plus as well as knowledge across GM departments.
Proven sales reporting & analytics background
Must be able to develop and nurture relationships with numerous B2B customer types
Appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals required
Knowledge of, and ability to effectively use computer software: Microsoft Suite, Teams, & Sales CRM’s as it pertains to the job responsibilities
Must be willing to travel approx. 25%
Education and training:
Bachelor's degree (BS/BA) Marketing, Engineering, Sales, or Communications
MBA preferred
COMPENSATION : The median level of salary compensation for this role is $93,400.00 to 149,200.00 AnnuallyBONUS POTENTIAL : An incentive pay program offers payouts based on company performance, job level, and individual performance.BENEFITS : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.#LI-Remote #GM-Remote #LI-JN1GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Benefits OverviewThe goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; Company and matching contributions to 401K savings plan to help you save for retirement; Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; Tuition assistance and student loan refinancing; Discount on GM vehicles for you, your family and friends.Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity StatementsGM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:Our Company (https://search-careers.gm.com/en/working-at-gm/)Our CultureHow we hire (https://search-careers.gm.com/en/how-we-hire/)Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.Explore our global location sThe policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
