Dealership Service Advisor
Maita Chevrolet / Maita Automotive Group is looking for a Service Advisor to join our team at Maita Chevrolet We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource – our employees. If you want to work in an environment where customer service is our passion and have at least 3-5 years of relevant experience, our Service Advisor position may be for you!
Qualifications
1-year of previous Service Advisor experience
Valid state driver’s license and good driving record (no major violations)
Benefits
Pay range: $60,000-$192,000/annually
Pay is based on applicable experience and skills
This job is eligible for commissions based on individual sales metrics
Comprehensive benefits package (Medical, Dental, Vision, short term and long-term disability FSA, H S A , Accident coverage, life insurance)
401k with company match
Exclusive Maita Employee Vehicle Purchase Program, employee pricing on service and parts.
Responsibilities
As a Service Advisor, you will create a world-class automotive retail experience by thoughtfully assessing the wants and needs of your guests in the service department
Greet guests, determine their needs, and coordinate vehicle repairs using CDK
Meet guests’ needs throughout the entire service process
Write Repair Orders, coordinate check-in and delivery processes, build and communicate repair estimates, follow-up on the progress of repairs, and update guests regarding their service repairs
Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed
Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus
Commitment to excellent guest experience – on the phone/email, in the store, and after purchase
What you need to bring to the table:
Commitment to excellent guest experience – on the phone/email, in the store, and after purchase
3-5-year of previous Service Advisor experience
Valid state driver’s license and acceptable driving record
CDK experience is a plus
Availability to work evenings until 645pm and rotating Saturdays
We are a drugfree workplace.
For immediate consideration
Send your resume to: service @ maitachevy .com
Start working ASAP
EOE
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
