We are seeking motivated, competitive, and experienced collector candidates to join our growing Collections team where you will play a critical role in negotiating payment from customers who have fallen delinquent (past due) on their personal loan accounts.  As a collections agent at RIVO you will benefit from new accounts daily  as well as an uncapped and lucrative bonus structure with unlimited earning potential! The more you collect and recover from customer accounts, the more you earn – APPLY TODAY!  
Why Apply? Uncapped monthly Bonus potential (top collectors earning $5k+ each month)! Hands-on training program geared to set you up for success! Additional spiffs based on performance! What You’ll Do: Negotiate timely payment from customers by engaging in respectful and persuasive communication via phone, voicemail, email, and text in a call center environment – new collections accounts provided daily! Meet and exceed individual collections quotas through effective negotiation techniques, objection handling, and follow-up strategies. Adhere to daily and monthly production KPIs and collections performance metrics, including minimum collection quotas, call volume, on-call time etc. Utilize strong communication, effective negotiation techniques, persistence, and persuasion skills to drive customer payments with resilience and professionalism. Educate customers on the long-term benefits of resolving their collections account balance for future use of our lending products, services, and competitive advantages that will help them with their long-term financial goals.  Maintain a professional demeanor, adhere to company processes, and ensure accuracy in data entry and record-keeping. Perform other duties and responsibilities as assigned. 
