Description We are in search of a Dispatcher who will join our team located in San Diego, California, 92128, United States. This role encompasses the provision of support to our sales team, maintaining a high level of customer communication, and carrying out various administrative tasks in a fast-paced environment. This role offers a contract to hire employment opportunity.Responsibilities: Provide diligent support to the sales team by managing customer inquiries and ensuring timely response. Utilize strong computer and database skills to manage and update customer information. Exhibit proficiency in Microsoft Word & Excel for creating and printing work orders. Maintain proactive communication with customers through phone calls, ensuring comfort and efficiency in customer interaction. Demonstrate ability to adapt to various tasks and maintain a positive attitude towards the workload. Exhibit resilience in a family-owned business environment and a keen interest in maintaining a busy work schedule. Draw upon any experience in industries such as plumbing, HVAC, windows, or similar business models. Display excellent communication skills in handling customer inquiries and providing information. Exhibit a strong ability to manage time, organize tasks, and maintain a high level of detail in a fast-paced environment.Requirements Ability to use various Computer Programs Experience with CRM systems Ability to answer and manage inbound calls Excellent Communication skills Ability to work in a fast-paced environment Strong problem-solving skills Ability to multitask effectively Strong organizational skills Ability to work effectively in a team Willingness to learn and adapt to new technologies Ability to handle stressful situations with professionalism Strong attention to detail Experience in a dispatcher role is preferred but not necessary High school diploma or equivalent education level is required.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
