Our growing Commercial HVAC Construction and Service company currently has an opening for a Customer Service Dispatcher role. A successful candidate must have excellent interpersonal skills, a positive attitude, have a strong comprehension of the San Diego areas and a desire to learn. We place a significant emphasis on strong work ethics, dedication, integrity, and team unity. CRM experience is a plus! Monday thru Friday position with possible exceptions during our busy season.
We have been serving the San Diego County for 41 years.
We are seeking a well-rounded, highly motivated professional with outstanding customer service skills and experience in a fast-paced engaging service environment. The candidate must be able to communicate effectively and be organized and detail-oriented.
We will provide you the opportunity to work with a great team of people who recognize value and personal contribution while focusing on both team and individual growth.
General overview of duties;
· Customer Service
· Managing calendars in Outlook
· Answering incoming phone calls
· Performing general administrative duties
· Dispatching field technicians
· Decision making for proper technicians for the best outcome
· Must have a working knowledge of Microsoft Outlook & Word
· Utilization of GPS system
· Coordinating schedules and updating the service calendar
Prerequisites preferred;
· Have a desire to learn technology and support functions
· Excellent verbal and written communications skills.
· Working knowledge of Microsoft Office (Word, Excel, Outlook)
· Must be friendly, confident, assertive and highly organized
· Must be detail oriented and able to multitask in a fast-paced environment
· The ability to exercise discretion when handling confidential matters
Previous experience working in the HVAC or Plumbing industry is a plus!
Eligibility for excellent benefits after 3 months' employment.
Please respond with a current copy of your resume.
Benefits Offered:
Fully covered medical insurance!
401K with Match, Medical, Dental, Vision and Pet insurance, Paid Life Insurance, Vacation Pay, Sick Time
Employment Type
Full-Time
