Position Type: Part-Time Evenings
3:30-8:30pm
About Us:
Busy jiu jitsu gym located in Chula Vista.
Seeking a motivated and enthusiastic front desk associate to join our team and help us maintain our high standard of service and operations.
Key Responsibilities:
Member/ Guest Check-In: Greet and check in members and guests as they arrive for classes, give gym tours and introduce guests to the coach teaching the class.
Membership and Retail Sales: Assist with the sale of memberships, packages, and retail items. Provide knowledgeable recommendations and upsell as appropriate.
Appointment Scheduling and Follow-Up: Schedule trial classes, private lessons, and appointments. Follow up with members as needed to confirm attendance or address any scheduling changes.
Management Support: Provide support to gym management, including handling inquiries, processing paperwork, and assisting with operational tasks.
Customer Service: Address member inquiries and concerns promptly and professionally. Ensure a positive experience for all members and guests.
General Administrative Duties: Maintain accurate records, manage inventory, and perform other clerical tasks as needed.
Qualifications:
Customer Service Skills: Excellent interpersonal and communication skills with a passion for providing exceptional service.
Organizational Abilities: Strong organizational skills with the ability to multitask and manage time effectively.
Sales Experience: Previous experience in retail or membership sales is preferred.
Tech-Savvy: Comfortable using computer systems and software for scheduling and record-keeping.
Team Player: Ability to work collaboratively with a diverse team and contribute to a positive work environment. Independent problem solving.
Interest in Jiu Jitsu: While not required, a passion for or interest in jiu jitsu is a plus and will help in understanding and meeting the needs of our members.
Benefits:
Competitive hourly wage
Membership sales commission
PTO
How to Apply:
If you interested in joining our team and have the skills we’re looking for, please send your resume and a brief cover letter outlining your interest in the position to 10thplanetsouthbay@gmail.com. We look forward to hearing from you!
