SummaryAt our Company, we grow People, Brands, and Businesses!We are seeking a highly dynamic Regional Manager of Field Operations to be responsible for overall performance management of District Managers providing direction, guidance, development, and support where necessary. Your District Managers manage in-store Club Supervisors and Event Specialists within their territory. This pivotal role focuses on building client relationships and driving measurable sales results through outstanding program execution. As part of our winning team, you’ll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Looking to make an impact on overall growth strategies for the Consumer Packaged Goods (CPG) industry?Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Regularly travel to assigned markets for District Manager development, including processing of retail/club/event audits, and performance reviews.
Drive professional and value-oriented relationships with various levels of field retail management to drive positive relationships.
Use reports and presentations to highlight program successes and opportunities.
Work collaboratively with support and internal operations team in areas including; report development, event execution, financial control, and coverage model execution/revisions.
Conduct weekly conference calls with DM to communicate program updates and strategic priorities.
Qualifications:
Bachelor’s Degree inBusiness Administration or Operations Managementor equivalent experience is required, with 2-4 years of senior retail management experience managing and hiring of part-time employees
Leadership oversight experience managing Territory Sales and District Managers
Experience working in an agency, retail, or consumer packaged goods environment
Proven track record of developing and utilizing cross-functional relationships with stakeholders throughout the business
Ability to hire, train, and develop associates to build an effective team
Exceptional verbal/written skills with a proficiency in presenting using digital formats and computer technology
Job Will Remain Open Until FilledResponsibilitiesThe Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Regional Manager Field Operations is a fast paced position responsible for staffing, training, and motivating full-time District Managers who manage a team of full time Club Supervisors and part time Event Specialists to drive sales and execution through one-to-one consumer engagement occasions for an assigned geographic territory. This position is responsible for the final interviewing and hiring of the DM team, managing all aspects of their training and development, as well as ensuring completion of all reports/deliverables, and overall performance to the goals and metrics of the program. Focus is on building client relationships and driving measurable sales results through outstanding program execution.Essential Job Duties and ResponsibilitiesTeam Management
Regularly travel to markets for purpose of, but not limited to; District Manager development, retail/club/event audits and performance reviews
Overall performance management of District Managers providing direction, guidance, and support where necessary
Develop employees for career advancement and succession planning
Field Operations Management
Drive professional and value oriented relationships with key account Field Regional/District/Market (RM/RVP, DM) retail management to drive positive relationships
Use reports and presentations to highlight success and/or improvement areas relative to program execution – performance vs. performance objectives, competitive intelligence, key market initiatives, wins, losses, opportunities, and challenges
Work collaboratively with support and internal operations team in areas including, but not limited to, report development, event execution, financial control, and coverage model execution/revisions
Conduct weekly conference calls with DM to communicate program updates and strategic priorities
Manage budget for assigned geographic area to maximize revenue and profit and lowering workman’s compensation claims by enforcing a safe work environment
Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department
Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reportsIndirect ReportsDoes not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reportsTravel and/or Driving RequirementsTravel and Driving are essential duties and function of this jobTravel up to 50%Minimum QualificationsEducation Level: (Required) Bachelor's Degree or equivalent experienceField of Study/Area of Experience: Business Administration or Operations Management
3-5 years of experience in Operations
Experience working in an agency, retail, CPG or CE environment
Experience managing full time salaried managers as well as part time associates
Skills, Knowledge and Abilities
Good interpersonal skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Excellent written communication and verbal communication skills
Ability to make oral presentations
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Team building Skills
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job DescriptionsJob duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Important InformationThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Job Locations US-CA-San FranciscoPrimary Posting Location : City San FranciscoPrimary Posting Location : State/Province CAPrimary Posting Location : Postal Code 94101Primary Posting Location : Country USRequisition ID 2024-434627Position Type Full TimeCategory Field Operations/Field ManagementMinimum USD $68,000.00/Yr.Maximum USD $78,000.00/Yr.
