Description We are offering a long-term contract employment opportunity for a Case Manager in San Francisco, California. This role is crucial within our team, focusing primarily on managing cases for formerly homeless single adults, many of whom have mental health disabilities, substance abuse issues and/or medical issues. The Case Manager will also be responsible for conducting outreach visits, initial and ongoing needs assessments, and providing a full range of case management services.Responsibilities: Manage a substantial caseload of formerly homeless single adults, with a focus on mental health disabilities, substance abuse issues, and medical concerns. Conduct immediate outreach visits upon entry to the hotel and maintain regular follow-up. Carry out initial and ongoing needs assessments, with the goal of improving housing retention and life quality. Assist tenants in establishing and maintaining appropriate benefits and making monthly or bi-monthly rent payments. Support tenants in dealing with unit habitability issues and accompany hotel managers on monthly pest control and unit inspection visits. Refer tenants to appropriate job placement programs when necessary. Foster an active tenant community and supportive environment by hosting regular community events, tenant groups, and social activities. Refer tenants to appropriate services based on their needs and support them in connecting with these services. Provide support to hotel staff and tenants on monthly check disbursement day. Maintain accurate and current documentation and database records of tenant contact and services provided. Respond to tenant-related crises, including providing de-escalation intervention and support to highly agitated tenants. Collaborate with internal departments and external providers to support and advocate for tenants. Ensure confidentiality of tenant/client records and concerns. If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# Requirements Must hold a Bachelor's degree in a related field such as Social Work, Psychology, or Counseling. Minimum of 2 years of experience in case management or a related role. Demonstrated skills in Administrative Assistance. Proven ability to perform Data Entry tasks with a high level of accuracy. Previous experience in Filing and managing a complex filing system. Excellent written and verbal communication skills. Strong problem-solving abilities and the capacity to make quick, yet informed decisions. Ability to work effectively with diverse populations. Proficient in the use of Microsoft Office Suite, particularly Word, Excel, and Outlook. Experience in utilizing case management software is preferred. Must have exceptional organizational skills and the ability to manage multiple tasks simultaneously. Demonstrated ability to work independently and as part of a team. Must be able to maintain confidentiality and handle sensitive information with discretion. Solid understanding of ethical standards related to case management. Must be willing to participate in ongoing professional development and training. Must have a demonstrated commitment to promoting a culture of respect and inclusiveness. If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
