DescriptionOVERVIEW: The Program Monitor assists in providing our clients with a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Monitor is a frontline worker responsible for maintaining the safety, integrity, and security of the Center. The Monitor documents all daily activities and carries out administrative functions to support the program and its overall operations.DUTIES AND RESPONSIBILITIES:
Observe all persons entering and exiting the building
Document, inform, and report all incidents and daily activities that occur during the shift
Answer the main facility telephone, take messages, and/or direct callers as appropriate
Facilitate Medication Observation according to policy and procedure
Support searches in the residence for contraband
Enforce house rules, procedures, and protocols for clients
Distribute sorted client mail as outlined in the procedure
Perform regular security and wellness checks throughout the facility
Assist the Clinical Team in administering urine analysis and breath alcohol tests
Assist in emergency disaster responses and emergency drills
Respond to all incidents
Assist other departments of the center to prevent disruption of operations
Assist in the admissions and exits of clients as directed by the Program Director
Assist with sanitization of program high-touch surfaces to maintain a healthy and safe program facility
Other related duties as required
EDUCATION AND EXPERIENCE:
High School Diploma or equivalent (required)
First Aid and CPR certification (within first fourteen days of employment – company provided).
Tuberculosis clearance (within first seven days of employment – company provided)
Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency
SKILLS AND ABILITIES:
Proficiency with Microsoft Office and Modern Office Equipment
Integrity to handle sensitive information in a confidential manner
Excellent organizational skills and ability to multi-task with follow-through
Culturally competent and able to work with a highly diverse population
Bilingual in Spanish (Preferred)
Knowledge of co-occurring disorders and trauma-informed environment
PHYSICAL REQUIREMENTS:
Ability to lift up to 50 lbs.
EQUIPMENT USED:
Modern Office Equipment and Relevant Software
ADA Statement:Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.Acknowledgment of Religious Purposes of The Salvation Army:Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.At-Will:Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.QualificationsEducationRequired
High School or Equivalent or better
ExperiencePreferred
Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
