This is a Position-Based Test conducted in accordance with CSC Rule 111A.The Controller is the City’s chief financial officer. Our team includes financial, technology, analytical and other professionals who work hard to secure the City’s financial integrity and promote efficient, effective, and accountable government. We hold ourselves to high standards and strive to be a model for good government. We value the diverse backgrounds, perspectives and lived experiences of our teams and clients in everything we do. We work in a collaborative and inclusive environment, promote equal opportunity, and invest in the professional development and wellbeing of our team members. You can expect to work alongside colleagues who are committed to serving the public with integrity and want to see positive impacts from their work. We are looking for smart, motivated individuals who want to make a difference and use government to play a role in solving our City’s problems, including addressing long-standing and harmful disparities in our communities. For a career with purpose and professional growth, join us in the Controller’s Office.
Application Opening: 5/29/2024
Application Deadline: 6/12/2024
Compensation: $148,304 and $189,306 (Range A)
The Refuse Rates Administrator reports to the Deputy Controller and serves as the lead in planning and administering Citywide Refuse Rate applications, all related financial compliance monitoring and reporting as well as Refuse Rate Board hearing matters. This role is responsible for leading complex rate administration, rate application review, analysis, and compliance monitoring, serving as the Controller’s Office lead before the Refuse Rates Board, including the development of proposed Citywide Rate Orders and all related presentation materials. The position ensures the Refuse Rate Board’s actions along with any/all related Board of Supervisors legislation are timely implemented and proactively ensures policymakers and the Public have timely and complete information to use to assess when future rate hearing proceedings may be needed to promote fair and reasonable rates.Essential Functions:
Leads the review of proposed rate applications, the development of rate application required templates and associated line-item detail requirements.
Develops recommended Rate Orders, consistent with San Francisco Charter provisions, and administers approved Rate Orders.
Directs the development, implementation and administration of refuse rates and charges, ensuring consistency with all local and state laws and regulations, in coordination with the City Attorney’s Office.
Represents the Controller in rate-related matters at the Refuse Rate Board, City Department Commissions, the Board of Supervisors, as well as at community group meetings, workshops, and other rate-related events.
Directs, analyzes, and administers any related cost of service/rate application studies and/or compliance reviews in coordination with the City Services Auditor.
Supports the development of both short- and long-term rate planning and transparency to help ensure rate affordability, fairness and sustainability.
Ensures timely and complete response to rate-related information requests from the Public, Policymakers, City Departments and the Controller.
Monitors and provides accurate, consistent, and timely financial, operational, statistical, and related rates information for use by City Departments, Controller’s Office management, Policymakers, and the Public.
Monitors compliance reporting and rate, financial statement reporting and audited financial statements of the City’s Refuse Provider(s).
Monitors and provides timely public information request and media responses, in coordination with the Controller’s Office Administrative Support & Website Team.
Serves in a key leadership role both in terms of supervising a team of skilled professional staff and rate consultants, ensuring analytical completeness and quality assurance.
Sets a high standard for quality assurance and quality control for the team’s work product and regulatory support functions.
Develops reports for the Public, Policymakers and the Controller and Deputy Controller.
Provides direction, assistance and advice to other City and Controller’s Office staff.
Performs other complex rate reviews (refuse and non-refuse) and administrative duties, as may be assigned.
Working RelationshipsProvides supervision, direction, assistance and advice to other Refuse Rates Administration and Controller’s Office staff, including key collaboration with City Services Auditor staff and as-needed rate, compliance and/or audit consultants. Represents the Controller in rate-related matters at Departmental Commissions, the Board of Supervisors, the Refuse Rate Board, as well as with the Media, San Francisco Ratepayers, Community Groups and to other agencies and regulators.Five (5) years of professional experience performing complex rate setting, rate administration, complex departmental fee, or financial and administration support including responsibilities such as public hearing administration and executive level oversight duties of which (3) year must include experience supervising professional staff or consultants.Desirable Qualifications
Experience with regulatory compliance, public transparency and timely reporting and response to the press and public information requests.
Experience in complex rate setting and administration, subject to California Propositions 26 and 218.
Experience developing rates and rate structures that ensure affordability, fairness, equity, and environmental sustainability by ratepayer type and service.
Experience implementing regulation, pilot projects and applying lessons learned.
Verification:Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found athttps://sfdhr.org/how-verify-education-requirementsNote:Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.Important:All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.Resumes will not be accepted in lieu of a completed City and County of San Francisco application.Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.Examination Components:After application submission, candidates deemed qualified must complete all subsequent steps to advance in this examination process, which includes the following:SupplementalExamination (Weight: 100%)Candidates who meet theminimum qualificationswill be emaileda Supplemental Questionnaire.The Supplemental Questionnaire is designed to measure the knowledge, skills and abilities required for this position including but not limited to:Experience in and the ability to effectively supervisor professional employees including delegation of assignments, adherence to policies and procedures, and overseeing, promoting, and ensuring professional development of staff.Ability to effectively communicate and maintain cooperative relations with management and personnel as well as with staff subordinates and other Controller’s staff and other City Departments’ staff.Experience with complex budgetary, financial administration, and or fee/rate setting and administration.Experience with regulatory compliance, public transparency and timely reporting and response to the press and public information requests.Experience developing budgetary revenue, fee, rates and/or rate structures that ensure affordability, fairness, equity, and environmental sustainability by ratepayer type and service.Experience managing multiple projects and processes simultaneously and under deadlines.Written and oral communication skills.Applicants will be given a deadline to return the Supplemental Questionnaire Examination. Those who do not respond by the established deadline will not be eligible to continue in the examination process and will not be added to the eligibility list resulting from this process.All candidates’ responses to the Supplemental Questionnaire are subject to verification. All relevant experience, education and/or training must be included in the responsesin order to be reviewed in the rating process.Eligible List/Score Report:A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.The duration of the eligible list resulting from this examination process will be 6months, and may be extended with the approval of the Human Resources Director.Terms of Announcement and Appeal Rights:Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/.The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.Information Regarding Employment with the City and County of San Francisco:
Information About the Hiring Process (https://careers.sf.gov/knowledge/process/)
Conviction History
Employee Benefits Overview (https://careers.sf.gov/benefits/)
Equal Employment Opportunity (https://www.sf.gov/what-equal-employment-opportunity-and-how-file-claim)
Disaster Service Worker (https://sfdhr.org/disaster-service-workers)
ADA Accommodation
Veterans Preference (https://sfdhr.org/recruitment-details#veteranspreference)
Seniority Credit in Promotional Exams
Right to Work (https://sfdhr.org/recruitment-details#identification)
Copies of Application Documents
Diversity Statement (https://sfdhr.org/recruitment-details#diversitystatement)
How To ApplyApplications for City and County of San Francisco jobs areonlyaccepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.
Select the “Apply Now” button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.Failure to receive this email means that the online application was not submitted or received.Job Analyst Information:If you have any questions regarding this recruitment or application process, please contact the jobanalyst, Karena Phung at Karena.Phung@sfgov.orgThe City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
