Job DescriptionWe are looking for an experienced and passionate Senior Manager of Employee Communications to lead communications for Visa’s Value-Added Services organization, helping to meet function-wide and enterprise-wide goals to connect employees to Visa’s strategic priorities and align across new ways of working, partnering and growing our business. This communicator will primarily support our President of Value-Added Services and their leadership teams and will also support across other key business initiatives on the Global Product, Technology and Brand Communications team. In this role, you will develop employee engagement strategies as you work cross-functionally alongside inspiring leaders and innovative thinkers who are leading Visa in driving the future of payments and innovation.  You will leverage your ability to collaborate, support, deliver and drive change within a large scale, global matrixed organization spanning across all business and technology functions. ResponsibilitiesThis position will partner deeply with stakeholders in the business to inform and engage their teams and the wider Visa population around strategic business priorities, processes, and tools to inspire a shared purpose and goals.  Serve as a communication strategist and trusted counselor to leaders on communication strategies and tactics.Develop effective communication strategies and plans to drive employee engagement and understanding of Visa’s business.Develop content for use across multiple internal channels (e.g., events/speaking engagements, intranet, presentations, videos, and interviews) at both the function and enterprise levels.Write talking points, memos, speeches, slides, and other executive and division materials.Develop and drive change management communications strategies for significant function initiatives.Ensure that communications are delivered in a way that is timely, accurate, on brand and aligned with the company purpose, strategy, and culture.Partner with colleagues across the Communications organization, particularly business and regional leads, to ensure message alignment and to generate agenda and content ideas.Embed robust analytics and measurement processes into communications strategies and analyze and share relevant metrics to stakeholders to demonstrate communications plans effectiveness and drive ongoing improvement.In partnership with Internal Digital Platform Communications colleagues, design and create new ways of reaching employees in a hybrid environment, leveraging digital assets to drive engagement.Seek out and proactively present communication opportunities for leaders to further their goals.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
