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Job Family: Customer ServicesReq ID: 360270Sr. Field Service EngineerSiemens Smart Infrastructure is seeking a Field Service Engineer for our RAM Solutions and Services (RAM ES) Business Unit, focused on the Electrical Services business across the US Region. The RAM ES Business Unit has a diverse portfolio of products, including electric-vehicle chargers, medium-voltage power distribution equipment including packaging and services, and solutions, including automation. This position is responsible for installation, initial testing, operation, maintenance, repair, troubleshooting and modification of customer equipment and systems including MV/LV switchgear, MV/LV circuit breakers, SF6 Gas circuit breakers, MV/LV Soft Starters, transformers, surge protection devices, and metering, power monitoring, power quality, and protective relay maintenance and systems of a standard nature.Responsibilities
Performs on-site technical and operational support in the design, development, installation, troubleshooting and maintenance of equipment and systems of a standard nature.
Critical thinking and detailed systems analysis / evaluation techniques to assess and diagnose information.
Identify solutions and provide guidance to field service personnel or other specialists
Initiate improvements by coordinating and working across internal Business units, third party vendors, contractors where appropriate, if and or when required.
Supports conducting site surveys to review proposed scopes of work, develop base or installation design/ installation plans and proposals.
Provides customer operational and functional training on new and or existing Siemens’ equipment installed base
Preparation and submittal of Field Service Reports covering completed site activity and expense reports
Comply with OSHA safety practices (as well as other appropriate certifications and standards required for specialized sites and installations – i.e., MSHA) and perform duties within specified guidelines to ensure safety of personnel, equipment and
Available for short notice emergency call outs and long-term project-oriented assignments
Required Knowledge/Skills, Education, and Experience
BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience – including specialized applicable military training
Plus 2 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge in the Field Service Engineer space. Advanced degree MAY be substituted for experience, where applicable
Demonstrated fundamental knowledge of professional principles and skills
Demonstrated knowledge of power transmission and distribution systems required
Experience with Switchgear, MV or LV Circuit breakers
Knowledge and/or experience with SF6 Gas circuit breakers, metal clad/vacuum switchgear.
Knowledge and/or experience with breakers or LV equipment testing, including analyzing test results and providing well developed equipment condition assessments
Experience in troubleshooting & repair of electrical control circuits
Good organizational skills to plan work scope, personnel assignments, and equipment logistics
Effective verbal and written communication skills, as well as good presentation skills
Proficient with Microsoft Office suite, especially Word, Excel & PowerPoint, experience with project management software, a plus – i.e., Power DB
Highly motivated individual contributor and a team player; must foster an inclusive work environment and respect all aspects of diversity
Possesses ability to effectively read, understand and follow power system schematics and accurately identify electrical component symbology for installation and troubleshooting purposes
Travel Required; 65-75%
Preferred Knowledge/Skills, Education, and Experience
Certification and or credentials may be required in some areas due to customer site requirements
Benefits:In addition to the growth and development opportunities we continue to foster, we offer included benefits of flexible PTO, a matching 401K plan, stock share match, health, life, vision and dental benefits, paid parental leave, and so much more.The base salary range for this position in California is $87,300- $172,920 and the annual incentive target is 10% of the base salary.Organization: Smart InfrastructureCompany: Siemens Industry, Inc.Experience Level: Experienced ProfessionalFull / Part time: Full-timeEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .
