Business System Analyst with Salesforce

Business System Analyst with Salesforce

17 Sep 2024
California, Sanjose, 95101 Sanjose USA

Business System Analyst with Salesforce

Vacancy expired!

Position :: Business System Analyst with Salesforce
Bay Area, CA
Long Term Contract
Responsibilities:

  • Facilitate discussions with business groups, define their needs and translate these needs into quantifiable business requirements.
  • Define current (As-Is) and future (To-Be) scenarios (processes, models, use cases, user stories, plans, and solutions). Work with the team to build consensus among stakeholders to validate and finalize the requirements.
  • Identify and analyze simple to complex business processes that require change/improvement.
  • Effectively extract and document both system-agnostic and functional business requirements.
  • Serve as technical coordinator to ensure all design questions are answered.
  • Serve as a liaison between business groups and IT development to clarify requirements.
  • Collaborate with IT development team to ensure requirements are properly translated into technical specifications that meet the business needs.
  • Work with QA team to create and refine a master test plan that traces business requirements throughout the SDLC.
  • Act as a change agent to help ensure that the newly implemented system/process enhances the success of the project.
  • Communicate status of deliverables and timelines to interested parties proactively. Document issues thoroughly and escalate issues appropriately.
  • Perform gap analysis of requirements against out-of-the-box application/system functionality and suggest best practices solutions.
  • Present findings for iterative prototypes, proof of concepts, and case studies.
  • Facilitate weekly or monthly meetings with business groups and development.
  • Track work progress/status; identify risks and constraints, escalate issues as necessary
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence peers and management.
  • Self-motivated with critical attention to detail and deadlines and reporting.
  • Good communication and interpersonal skills.
Education: BS/BA in Computer Science, Information Systems or equivalent
Experience
  • 8-10+ years of experience as a Business System Analyst supporting sales and/or marketing organization processes and systems plus at least 4+ years of experience in Salesforce implementations.
  • 2+ full implementation in Salesforce with atleast 2 full-lifecycle projected delivering new solutions.
  • Intermediate understanding of Sales Cloud, Service Cloud & OMS.
  • Experience working in Sales or Service Operations preferred.
  • Salesforce certifications a must.
  • Strong analytical mindset.
  • Good written and oral communication skills a must.

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Job Details

  • ID
    JC19751077
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    Alpha 20 Group
  • Date
    2021-09-16
  • Deadline
    2021-11-14
  • Category

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