IVR Technical Architect

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IVR Technical Architect

23 Dec 2024
California, Sanjose, 95002 Sanjose USA
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IVR Technical Architect

Vacancy expired!

VDart-We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicles Fastest Growing Companies; NMSDCs National Supplier of the Year; Ernst & Youngs Regional Entrepreneur of the Year and more.

Role: IVR Technical Architect
Location: San Jose, CA
Duration: Contract

Required Qualifications:

  • 12+ years of experience with software engineering
  • Minimum 4 years of experience in IVR domain
  • Must have hands on development experience using Java or any object-oriented languages and JavaScript.
  • Strong hands on technologies like VXML, UML, State Diagram, JSON, SQL
  • Working experience on Tools like Eclipse, Papyrus with Unix/Linux OS
  • Strong Debugging and Troubleshooting skill
  • Experience in test-driven development
  • Proficient understanding of code versioning tools like perforce, Git
  • Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications (preferred)
  • Agile/Scrum knowledge is must
  • Excellent communication, client interaction and stakeholder interaction is must

Primary Responsibilities:

  • Technical Architect in IVR who can lead and mentor the flow development team.
  • Interact with the end client in managing the scope and requirements.
  • Run the scrum team in coordination with the onshore and offshore team.
  • Work experience in managing the technical team from the Genesys or Avaya or Cisco platforms or any IVR background is nice to have
  • Team interaction, Reviewing, Solutioning
  • Expected to code in Javascript ( not as UI but like a scripting language and write business logic)

Skills: (IVR AND Java AND OOPS AND JavaScript AND Genesys AND Avaya AND JSON) OR (IVR AND Java AND OOPS AND JavaScript AND Genesys AND Avaya AND JSON) OR (IVR AND Java AND OOPS AND JavaScript AND Genesys AND Avaya AND JSON) OR (IVR AND Java AND OOPS AND JavaScript AND Genesys AND Avaya AND JSON) OR (IVR AND Java AND OOPS AND JavaScript AND Genesys AND Avaya AND JSON) OR (IVR AND Java AND OOPS AND JavaScript AND Genesys AND Avaya AND JSON) OR (IVR AND Java AND OOPS AND JavaScript AND Genesys AND Avaya AND JSON) OR (IVR AND Java AND OOPS AND JavaScript AND Genesys AND Avaya AND JSON)


Please send your resume to for immediate consideration



Please be assured that your resume will be reviewed and you will be contacted if there is an interest in your background and experience. Candidates should e-mail resume to address above. Be sure to reference the job number and title in the subject line. Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you. We are Equal Employment Opportunity Employer.

VDart Inc
Alpharetta, GA

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Job Details

  • ID
    JC7268786
  • State
    California
  • City
    Sanjose
  • Job type
    Permanent
  • Salary
    N/A
  • Hiring Company
    VDart, Inc.
  • Date
    2020-12-23
  • Deadline
    2021-02-21
  • Category
    Et cetera
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