NOC Engineer

NOC Engineer

28 Jan 2024
California, Sanjose, 95131 Sanjose USA

NOC Engineer

Vacancy expired!

NOC engineer
Dallas Texas

  • Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location. They should be able to analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.
  • When problems are too large or complex for quick troubleshooting, NOC Engineers must escalate the issue to management, other IT resources or 3rd party vendors for assistance in resolving it. NOC Engineers maintain ongoing communication within the team and externally to keep all stakeholders aware of relevant, known issues and steps are taken.
  • Knowledge ofSolarwind, other network monitoring tools
  • Monitor systems.Using diversified tools to monitor performance and capability of computer systems .
  • Troubleshoot problems.They are working to triage or troubleshoot the issues within their defined areas.
  • Track issues.You track and document all defects and resolutions in detail through a designated ticketing system .
  • Report incidents.As appropriate, we are escalating complicated issues to management, other IT resources, third parties, and/or vendors
  • Working knowledge on SNOW or ticket system ( Understand the Task/INC and its priority)
  • Monitors and executes the daily operational activities needed to manage IT services and the supporting IT infrastructure.

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Job Details

  • ID
    JC32586651
  • State
  • City
  • Job type
    Permanent
  • Salary
    $50000 - $55000 hr
  • Hiring Company
    Tanisha Systems, Inc.
  • Date
    2022-01-27
  • Deadline
    2022-03-28
  • Category

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