About SkyWestAre you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents! No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation. Come join our San Luis Obispo, CA team!As a Customer Service Agent, you'll also enjoy:
Shift trade flexibility after 30 days
Opportunity to work with passengers from all over the world
Robust training program (no prior experience needed!)
Great team atmosphere
Potential to advance and grow within the company
Travelling to Seattle for 7 days of Alaska Customer Service training
2 weeks of United Customer Service training from 7 AM to 4 PM in San Luis Obispo
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:
401(k) match
Performance Rewards and Profit Sharing
Worldwide flight benefits for you and your family with one or more of our major airline partners
Primary Job DutiesAs a Customer Service Agent, you will provide excellent front-line service to our passengers.This is a full-time position.
Greet and assist all customers in a friendly and timely manner
Issue tickets, assign seat assignments, check baggage, board flights and provide any other information needed
Assist special needs passengers and resolve customer complaints
Communicate clearly with ground personnel and flight crews
Calmly handle situations such as cancelled and delayed flights
Other duties as assigned
Minimum RequirementsWe are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:
Be at least 18 years old
Possess a valid unrestricted state issued driver’s license
Have a High School Diploma or GED
Pass a pre-placement background check
Pass a pre-placement drug screening
Legally authorized to work in the United States for any employer without sponsorship
Ability to lift 50 lbs. with or without reasonable accommodation
Willing to work mornings, nights, weekends, and holidays
This is a full-time position, starting at $18.00 an hour
Please complete the on-line application. Qualified applicants will be contacted.Physical and Other RequirementsPlease complete the online application. Top applicants will be contacted for an interview. This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.
