Job Description
Beloform is seeking a detail-oriented and dependable Client Service Associate to join our dynamic team. In this role, you will serve as a primary point of contact for our clients, providing consistent support, resolving issues efficiently, and ensuring a seamless client experience. The ideal candidate is a problem-solver with a strong work ethic and excellent communication skills.ResponsibilitiesProvide responsive, professional service to existing and prospective clientsAnswer client inquiries via phone, email, or in-person and ensure timely follow-upMaintain accurate client records and documentationCollaborate with internal departments to coordinate client requestsIdentify client needs and communicate solutions clearlyTrack service issues and escalate when necessarySupport onboarding and orientation for new clientsMaintain a high level of product knowledge to better serve client needs
