The Customer Service Representative is responsible for driving the revenue and brand awareness in the industry by selling AWP portfolio of products, rentals and services through public/private bids and e-commerce.  This position is an active, hands-on role focusing on establishing new accounts, growing existing accounts, and meeting or exceeding sales and margin targets.Key Responsibilities Conduct outgoing phone calls to prospective customersCompose and send e-mail correspondence to prospective customersManage incoming e-mail correspondence and inquiries generated from e-commerce salesAnswer incoming telephone inquiries from prospective and existing customers generated from e-commerce salesCoordinate quotes for public and private bidsInform customers of current promotions or special salesManage and track e-commerce leads and sources in databaseAnalyze and summarize sales trends for sales management teamAssist customers with navigating website and placing orders onlineSuccessfully learn our products and servicesConvey the company’s focus on safety to employees and customersCreatively work with team members on sales strategiesRelentlessly create and drive weekly sales planStress Statewide network of companies delivering quality and on-time serviceMay conduct product training for customersPerform all other duties as assigned 
