Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. Logistics Inbound Control Tower Coordinator supports the control tower which monitors, coordinates, and operationally handle inbound freight forwarding flows across all modes of transport.To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.htmlResponsibilities:
Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.
Resolve issues through close relationships with shipping companies and execution companies (such as rail companies, trucking/drayage companies, and port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from main ocean shipping vessels to final delivery destinations.
Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
Monitor and compare with the actual performances of the spot freight based on the Key Performance Indicator
Establish delivery status reports and share them with customers
Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
Identify pending operational issues in regions/bases to establish solutions and inspection standards for each type of logistics such as warehouse/inland transportation.
Establish communication channels and regular meeting sessions with carriers, SSL, customers, and internal departments.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required
Requirements
Bachelor’s Degree preferred, High School Diploma or GED required
4+ years of experience in Logistics industry related including load planning, regional or hub operations management preferred
Relevant Industry Knowledge required
Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
Excellent presentation, communication, and organizational skills
Experience with vendor management
Excellent problem-solving skills
Proficient with Outlook, Microsoft Office applications PowerPoint, Word, especially Excel.
TMS and WMS system experience preferred
Ability to Prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
BenefitsSamsung SDSA offers a comprehensive suite of programs to support our employees:
Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America will support your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $32.00 $38.00/hr, and your base pay will depend on your skills, education, qualifications, experience, and location.Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
