Vacancy expired!
BOX OFFICE ASSOCIATE - PART TIME
Be part of a team for the historic Granada Theatre, one of Santa Barbara's treasures. The Granada Theatre is currently seeking customer focused, reliable individuals for part-time Box Office Associate positions. The Box Office Associate supports in the sale of tickets, assisting patrons with show information, and general clerical duties within the Box Office. This role is often the face of the Granada to the public and requires the top tier of customer service skills.
DUTIES AND RESPONSIBILITIES include, but are not limited to the following:
Sell tickets at the box office window, or via the telephone, assisting patrons with ticket replacement, exchanges, refunds or other general patron issues that may arise.
Contact patrons via telephone or email in the event of a change in show time or cancellation.
General office tasks to including: printing ticket orders; verifying order accuracy; customer database record maintenance; and proofreading of marketing materials.
Must be able to maintain superb customer service skills while working under pressure and within deadlines.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Basic word processing and computer skills are needed.
Six months to one year customer service or retail sales experience. Prior experience in a performing arts organization preferred.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Keen attention to detail and a willingness to ask questions.
Demonstrated, impeccable customer service philosophy.
ATTENDANCE REQUIREMENTS
This position requires dependable and punctual attendance when scheduled to work. Successful applicants must be able to work a mixture of weekday, weekend, and evening shifts. This is a part-time position working approximately 10-18 hours per week.
TO APPLY
For consideration, qualified candidates should email a resume along with three references and cover letter to Human Resources, or check out our website at www.granadasb.org for more details. No phone calls please.
The Santa Barbara Center for the Performing Arts is an equal opportunity employer and values diversity in all areas of its operation.
