Guest Service Agent FT

Guest Service Agent FT

14 Sep 2024
California, Santa barbara, 93101 Santa barbara USA

Guest Service Agent FT

Guest Service Agent - Full Time

Hotel Santa Barbara/Geronimo Hospitality Group

$20.00 per hour

THE TEAM

Charming and historic boutique hotel in the heart of downtown Santa Barbara situated a half-mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center.

THE PLAYER

Often a guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people.

EVERY DAY, YOU WILL

Process guest arrivals and departures, including all necessary payments

Handle & coordinate room assignments and pre-arrivals

Handle guests' concerns

Offer referral for services and handle requests for information

Handle and store luggage

Assist with the check-in and check-out of groups and tours

Assist other departments as required

GHG24

Requirements

YOU WILL BE GREAT AT HOTEL SANTA BARBARA IF

You have a High school diploma or equivalent

You have excellent communication skills and a professional attitude

You have effective conflict management and decision making skills

You are able to use a variety of computer applications

You are able to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls

You are able to frequently stand, and/or walk

You are able to exert well-paced ability to reach other department of the hotel on a timely basis, including stairs

You are able to occasionally lift and/or move up to 50 pounds while moving files or small packages

YOU ARE A VARSITY TEAM PLAYER IF

You have previous experience in customer service

This position is also subject to irregular hours to include late nights, weekends and holidays.

YOU MUST ALSO HAVE

U.S. Work Authorization (required)

HUDDLE UP

We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.

JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!

Geronimo Hospitality Group is an Equal Employment Opportunity employer

Salary Description

$20.00/hour

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