Front Desk Receptionist at Wood Glen Senior Living
Job Overview:
Wood Glen Senior Living is seeking a dedicated and professional Front Desk Receptionist to join our team. As the first point of contact for our residents, their families, and visitors, the Front Desk Receptionist plays a crucial role in maintaining a welcoming and organized environment. We are looking for a candidate who thrives in a fast-paced setting, excels in providing top-notch customer service, and is enthusiastic about being part of a team that supports the well-being of our senior residents. This is a full-time position with working hours from Monday to Friday, 7:00 AM to 3:00 PM. Please note that working holidays is a requirement for this role.
Key Responsibilities:
Greet and Assist Visitors: Create a positive first impression by warmly welcoming and assisting residents, families, and visitors as they arrive at our community.
Answer and Direct Phone Calls: Efficiently manage a multi-line phone system, promptly answering calls and directing them to the appropriate department or individual.
Mail and Packages: Handle incoming and outgoing mail and packages, ensuring accurate distribution to residents and staff.
Calendar Management: Assist with scheduling and maintaining appointment calendars for meetings, tours, and events.
Administrative Support: Perform various administrative tasks, including data entry, filing, copying, and document preparation.
Office Organization: Help maintain a clean, organized, and efficient front desk and reception area.
Qualifications:
Experience: Prior experience as a receptionist or in a similar administrative role is preferred but not required.
Organizational Skills: Strong attention to detail and the ability to manage multiple tasks simultaneously.
Communication Skills: Excellent verbal and written communication skills; friendly, approachable, and able to interact effectively with a diverse range of people.
Customer Service: A commitment to providing outstanding customer service with patience, empathy, and professionalism.
Multitasking Ability: Proven ability to handle multiple responsibilities in a busy environment, prioritizing tasks as needed.
Compensation:
Pay: $18.00 - $23.00 per hour, based on experience and qualifications.
Benefits: Competitive benefits package available for full-time employees, including health insurance, paid time off, and more.
Schedule:
Full-time, Monday to Friday, 7:00 AM - 3:00 PM
Must be available to work some holidays as needed.
Work Location:
This position is in-person at Wood Glen Senior Living, providing you the opportunity to be directly involved in supporting our community.
If you are a friendly, organized, and reliable individual who enjoys working in a caring environment, we would love to hear from you! Please submit your resume and cover letter detailing your qualifications and interest in the role.
How to Apply: To apply, please email your resume and cover letter or stop by today to fill out an application!
Join our team at Wood Glen Senior Living and be a vital part of enhancing the lives of our residents through excellent service and support!
