Admission and Immigration Specialist
Professional and Continuing Education
Summary of Job Details
Under the general supervision of the International Program Supervisor (Public Education Specialist 3, PES3), the Admission and Immigration Specialist is responsible for assisting the PES3 in planning activities, admissions and immigration, and advising for international student programs. Is responsible for the admission and immigration process, including supporting students and off-campus partners. Works on organizing international student events, including orientation and extra-curricular activities. Provides general support to international students. Is primarily responsible for following all international student inquiries from application to immigration, including processing visas, working with agents, and maintaining accurate records of international student rosters and their status. Maintains documentation and trains Customer Service representatives on troubleshooting common issues. Works closely with the PES3 to manage the day-to-day operations associated with existing programs and courses, assists as needed with custom and special programs, interfaces with international students' administrative staff and its support units to prevent and resolve problems related to course offerings, and oversees the general administration of assigned programs.
Required Qualifications
Bachelor's degree in a related area and / or equivalent experience / training.
1-3 years of experience in working with students, including planning activities, visa processing, admission, advising, and immigration in educational programs.
Demonstrated familiarity with student immigration and visa processes pertaining to international students and scholars.
Experience with academic advising and student admission.
Demonstrated multicultural competencies; ability to work with diverse populations.
Demonstrated experience with MS Office Suite, Google Suite or equivalent.
Demonstrated excellent interpersonal and writing skills for collegial and professional exchanges with diverse audiences including students, parents of students, professional organizations, faculty, and staff.
Possess the capacity to work effectively and serve as the principal point of contact with campus departments, faculty, staff, and students concerning the Program.
Experience with Customer Relationship Management (CRM) software and/or ticketing systems.
Demonstrated ability to develop budgets.
Special Conditions of Employment
Must be a citizen or a lawful permanent resident of the United States
Satisfactory conviction history background check
UCSB is a Tobacco-Free environment.
Days/Hours: M-F; 8am-5pm
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
Application review begins 11/8/24
Apply online at https://jobs.ucsb.edu
Job #73918
